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Whirlpool American Fridge/Freezer - Display Gone Crazy!

crosstownk · 2009-02-09 22:29:33

As per the title, my fridge freezer has gone mad. The display is flashing various lights erratically. It does it for a few minutes and then stops. After a further few minutes it starts acting up again. It's under warranty so I'll obviously make a phone call tomorrow. In the mean time, has anyone come across this before and…

09-02-2009 11:29pm

#1

crosstownk

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As per the title, my fridge freezer has gone mad. The display is flashing various lights erratically. It does it for a few minutes and then stops. After a further few minutes it starts acting up again. It's under warranty so I'll obviously make a phone call tomorrow.

In the mean time, has anyone come across this before and is there a quick fix? I know I'm clutching at straws but it's worth the question.........

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#2 06-05-2009 9:01pm

crosstownk

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An update on this.

I finally got my finger out and called Whirlpool. Apparently it's two printed circuit boards that are at fault. The engineer seemed familiar with the problem. He's coming out on Friday next to repair it.

Decent service I must say.

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#3 16-05-2009 5:49pm

Andrea B.

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For a bit of balance type "Whirlpool" into this forum search. I have a post here.

You don't sound as unlucky as me who lost €90 worth of food to the problem which is very common to their American Fridge.

A professional company would pro-actively replace before it goes.

I personally would advise anybody against Whirlpool purchase, based on their 8-year warranty, which does not include labour (sky's the limit) after year 1.

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#4 17-05-2009 9:10pm

crosstownk

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I see your point.

However, I can only quote my own experiences.

The guy came out on the Friday in question at the time arranged. He replaced the display panel and a circuit board at the rear of the fridge. He also replaced a solenoid relating to the ice crusher as they are known to give trouble - there was nothing wrong with mine but he replaced it 'just in case'. The whole repair took less than 30mins and was all covered under warranty. So basically, my impression of the Whirlpool aftersales service is that it is quite good.

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