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Help with 360 E74 issue

JmcG · 2009-02-11 17:06:20

Hi, not sure what to do, was hoping somebody here could help me out. My 360 suddenly won't work. Everytime I try to turn it on, I get an "E74" error message and a blinking red light. This used to happen every once in a while but now happens every time. What should I do? I have the receipt and the console for about 9 months…

11-02-2009 6:06pm

#1

JmcG

Closed Accounts Posts: 34 ✭

Join Date: December 2006

Posts: 28

Hi, not sure what to do, was hoping somebody here could help me out.

My 360 suddenly won't work. Everytime I try to turn it on, I get an "E74" error message and a blinking red light. This used to happen every once in a while but now happens every time.

What should I do? I have the receipt and the console for about 9 months now. Is it best to contact Microsoft or the retail outlet (Zavvi, Sligo) in this case?

Any help/opinions appreciated?

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Comments

#2 11-02-2009 6:30pm

Vic Vinegar

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Can you try a different AV cable? i think the E74 message is usually a problem to do with that.... if not, then it's away to Microsoft for a month as it'll probably be a hardware issue!

Zavvi's are all closed in Ireland now as far as i know so returning it to the shop isn't an option.

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#3 11-02-2009 7:19pm

JmcG

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Thanks for quick reply Bombleswizzum, will try my HDMI lead as soon as I get it back this week (have been using the supplied AV cable as it has separate audio outputs)

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#4 11-02-2009 8:17pm

docentore

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ring m$ asap, 99% its not a cable but scaler chip on the mainboard.

If you still have warranty DO NOT TRY TO FIX IT YOURSELF!!!

let people from m$ do that.

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#5 11-02-2009 9:16pm

Nedved85

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My other xbox has it, sortig it out now,

Ring MS,

Tell them the problem, tell them you have tried all the trouble shooting etc and they will explain what to do from there.

This was my problem http://boards.ie/vbulletin/showthread.php?t=2055460012

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#6 11-02-2009 9:24pm

robinph

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Was getting that error occasionally on my old box and it generally just required a re-wiggleing of the video cable.

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#7 14-02-2009 4:35pm

JmcG

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Thanks for all your replies. I ended up ringing Microsoft and am now awaiting their response (after having sent them a scan of the receipt).

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#8 14-02-2009 5:57pm

[Deleted User]
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Believe its a year warranty to everything other than RROD.

E74 Is the HANA and GPU loosing connection, which is why the Heatgun Fix is used to fix em.

But if its under warranty that would be more permanent fix.

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#9 16-02-2009 11:09pm

JmcG

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Join Date: December 2006

Posts: 28

cisk wrote: »

Believe its a year warranty to everything other than RROD.

Got a call back from Microsoft yesterday, turns out consoles in Ireland have a two year warranty (thought it was only one year myself) , still waiting to see what they're going to do about the console though...

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#10 17-02-2009 6:07pm

Moojuice

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JmcG wrote: »

Got a call back from Microsoft yesterday, turns out consoles in Ireland have a two year warranty (thought it was only one year myself) , still waiting to see what they're going to do about the console though...

Yep. I was told the same thing. The Irish are special.

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