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Waiting for refund from Argos Direct

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  • 16-02-2009 9:56am
    #1
    flodis79
    Registered Users Posts: 1,820 ✭✭✭


    Have read loads of bad reviews for Argos Direct, that they do not deliver the right things, and that they mess up with refunds etc. I am waiting for a refund for about 12 days now and have been on them many times. Anyone have a similar experience? How long did you have wait?


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    #2
    Arciphel
    Registered Users Posts: 2,840 ✭✭✭Arciphel


    I've ordered several things from them and never had a problem? The last thing I ordered (two bedside lockers) were ordered on a Monday evening and I had them by Friday of the same week - the driver even rang me that morning to find out what time would be convenient for me to take delivery of them.

    I have had things before that I had to return to Argos and I usually got the refund after about 4-5 working days. Might be worth calling your bank to see what the hold-up is - is the refund going onto a debit (Laser) card or a credit card?


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    #3
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    i would assume that this company along with many others deal with all their refunds returns etc on one day a month or once a forthnight so this might explain people being left long periods waiting on cheques/refunds to credit cards


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    #4
    fugazied
    Closed Accounts Posts: 162 ✭✭fugazied


    In the past I've gotten about 3 or 4 refunds from Argos, they've paid every one usually within a week. No complaints from me x.gif


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    #5
    flodis79
    Registered Users Posts: 1,820 ✭✭✭flodis79


    But are you talking about Argos stores in Ireland or Argos DIRECT, the UK "sister company" in charge of the home delivery thing? I have also received refunds from Argos stores promptly before, but this Direct thing seems to be working differently.


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