NCPS clamp issue

leitrim lad

o the clampers but yes they have to sleep, i have a selection of ncps clamps in almost perfect condition ,apart from the con saw track on the top of the triangle,they taught they were smart clamping my jeep on a regular basis outside my house in newbridge,little did they know i had the stihl con saw in the back of the jeep,

Our man in Havana

Victor wrote: »

Oddly enough, about 50% of appeals are granted, partially or fully.

Council clamping or Private?

Victor

Bond-007 wrote: »

Council clamping or Private?

Both, I believe. I think its the same few guys who do the appeals.

Caliden wrote: »

They were clamped because officially the spaces where the cars were parking aren't marked as parking spaces. They don't interfer with the flow of traffic or block any entrances/walkways.

Then ask for more spaces to be designated.

There may however be planning permission or fire brigade access issues.

zulfikarMD wrote: »

I've paid 365 euros for declamping my car infront of my apt. Car was parked legally and I was away for few days on holidays.

And their reasoning was?

Stark

Victor wrote: »

Both, I believe. I think its the same few guys who do the appeals.

The shower we were forced to deal with (APCOA) did their own appeals which consisted of a PFO service. If there was some form of independent appeals system for clamping companies, I don't think people would have such a problem with them.

Our man in Havana

Victor wrote: »

Both, I believe. I think its the same few guys who do the appeals.

I would believe that 50% of council appeals are successful. There would be some degree of accountability there.

I don't believe that to be the case at all as NCPS are not contracted to the council. Since when has fair play ever come into making money in a totally unregulated manner.

Semistatebody

Yea I wouldn't think the appeals process is of any use with NCPS as per what they told me on the phone; "We don't negotiate with people like you...." Prompting my reaction

Stark

Victor wrote: »

And their reasoning was?

Money is nice.

galwaytt

Big Wave wrote: »

Of course they can legally clamp you - ignore him. They are hired by the people who OWN the property to patrol & clamp cars. It's not as if anyone gets clamped in their own driveway - yes, it's "private" property, but it's not your private property - it belongs to someone else, and they say you can't park there unless you obey their rules. If you get clamped on private property, it's because the owners have hired a clamping company & given them permission to clamp cars under agreed parameters.

Firstly, in a managed apartment situation, the OP is the owner, the management company his agent, and NCPS, theirs. They are, then, by extension, there at the behest of, OP. So he is entirely within his rights, once his bona fides being established (i.e. that he is who says he is, and that he does live there...), to insist the clamp be removed forthwith, without any charge.

People in management company situations, e.g. apartments and private estates, need to realise - if the management company, and their sub-contractors, are ****ing you around - you take action by starting the process of FIRING THEM !! They are not God, they are not Government, they are YOUR agents - if they don't 'manage' appropriately on your behalf, get rid of them !

Outside of that - on private property, on every occasion, cut it off.

Paulw

galwaytt wrote: »

Firstly, in a managed apartment situation, the OP is the owner, the management company his agent, and NCPS, theirs. They are, then, by extension, there at the behest of, OP. So he is entirely within his rights, once his bona fides being established (i.e. that he is who says he is, and that he does live there...), to insist the clamp be removed forthwith, without any charge.

People in management company situations, e.g. apartments and private estates, need to realise - if the management company, and their sub-contractors, are ****ing you around - you take action by starting the process of FIRING THEM !! They are not God, they are not Government, they are YOUR agents - if they don't 'manage' appropriately on your behalf, get rid of them !

While every member of a management company is a unit owner, no individual has the right to direct the management agent to do anything. The management agent takes direction from the directors of the management company, elected at the AGM.

Again, you can't just fire the management agent. This would need to be decided by the directors of the management company.

There are processes and procedures in place for managed developments.

The vast majority of cases, the management company vote to use a clamping company at an AGM. So, the unit owners (shareholders) have their say. If some people object, but the majority carry the vote, then everyone must abide by the decision.

Our development use a private clamping firm. It was voted in at two consecutive AGMs. I know some people object and have issue with being clamped, but clamping was brought in to protect the parking spaces. If people don't follow the rules for parking in the development, then in my opinion, they deserve to be clamped and have to pay the fine.

Semistatebody

Paulw wrote: »

Our development use a private clamping firm. It was voted in at two consecutive AGMs. I know some people object and have issue with being clamped, but clamping was brought in to protect the parking spaces. If people don't follow the rules for parking in the development, then in my opinion, they deserve to be clamped and have to pay the fine.

While you may be right in some cases(a bit of a NAZI aproach I might add), the reason the clamping companies are brought in in the first place is to protect the residents parking from external opportunists; so in a case where a resident has made an honest mistake and perhaps forgot to hang the permit for one night, he deserves to pay e120 or whatever the case may be for a parking spot he was originally entitled to anyway........?

Paulw

Semistatebody wrote: »

While you may be right in some cases(a bit of a NAZI aproach I might add), the reason the clamping companies are brought in in the first place is to protect the residents parking from external opportunists;

Nazi? Oh please. Enough dramatics.

The decision to bring in clamping was democratic, passed by over a 90% majority vote.

The rules are simple - park only in a designated parking space, park in your own space or a visitor space, always display your parking permit.

The vast majority of vehicles clamped are from non-residents and non-visitors to our units. People from other developments use some of our spaces because their spaces are full and our spaces are near their units.

Personally, I've never been clamped, and no visitor to my unit has been clamped. There have been people clamped for parking in my space though.

The rules are really not that complex or hard to follow. We are issued with enough permits (1 unit permit and 2 visitor permits). There are 1 unit space per unit and then over 50 visitor spaces in total. We have ample parking in our development and I've never seen less than 20 empty visitor spaces.

Stark

Paulw wrote: »

Our development use a private clamping firm. It was voted in at two consecutive AGMs. I know some people object and have issue with being clamped, but clamping was brought in to protect the parking spaces. If people don't follow the rules for parking in the development, then in my opinion, they deserve to be clamped and have to pay the fine.

What happens when the clamping company makes a mistake and someone is clamped despite being legitimately parked. Is there an appeals process that the person clamped can follow? If the clamping company tells someone with a genuine grievance to PFO, can they escalate it?

Semistatebody

Paulw wrote: »

Nazi? Oh please. Enough dramatics.

The decision to bring in clamping was democratic, passed by over a 90% majority vote.

The rules are simple - park only in a designated parking space, park in your own space or a visitor space, always display your parking permit.

Yes very good, but your missing the point. It is a possibility that a resident may misplace/not yet have/have a temporary car for the shortest amount of time and should one of these opportunistic private companies notice this you will be clamped... which to me is a bit of a NAZI approach as the vote was only carried in order to facilitate easy and unobtrusive living to the RESIDENTS, not just homeowners

N.B. Being clamped in ones driveway or proverbial driveway in the case of apartment blocks has no excuse to attempt at imposing a fine, rules or no rules. One thing to clamp and then remove the clamp when informed its actually a resident but a whole other story if they try to charge you, especially since you are technically already aying for them to be there anyway.

Paulw

Stark wrote: »

What happens when the clamping company makes a mistake and someone is clamped despite being legitimately parked. Is there an appeals process that the person clamped can follow? If the clamping company tells someone with a genuine grievance to PFO, can they escalate it?

Yes, three lines of appeal - through the clampers, then escalated through the management agent, and then finally to the directors of the management company.

So far, I'm not aware of any complaints that were not resolved properly. Everyone makes mistakes, but there are checks to ensure that clamping is done properly.

Of course, it is the responsibility of the resident to display their permit. If they haven't received one, they just need to make a call to follow up on getting theirs. My own was delayed/misplaced in the post, and arrived 3 weeks after clamping started. I was not clamped, since they were aware that my permits hadn't arrived (as well as other residents in the same situation).

Flah

Hi Folks,

got clamped today in temple court, as i didnt have a permit displayed , i rent this space form the tennant and spoke to him and the letting agency who both told me i dont need one,

Clampers however say i do - has the rule changed here ?

Paid 120 euro declamp fee, had to pay it as needed to go to work, Called the clampers to remove it at 7.15 they arrived at 9.10 !!!

To cut along story short i have appealed on line, but not hoping for any recourse from them ,
but i was wondering if anyone knows who is the mangement company for temple court - (i live in temple lawns , just renting a space in TC) as i need to ensure my car doesnt get clamped again

Thanks for your help

PS - i Hate Clampers and NCPS

Anan1

Flah wrote: »

Hi Folks,

got clamped today in temple court, as i didnt have a permit displayed , i rent this space form the tennant and spoke to him and the letting agency who both told me i dont need one,

Clampers however say i do - has the rule changed here ?

Paid 120 euro declamp fee, had to pay it as needed to go to work, Called the clampers to remove it at 7.15 they arrived at 9.10 !!!

To cut along story short i have appealed on line, but not hoping for any recourse from them ,
but i was wondering if anyone knows who is the mangement company for temple court - (i live in temple lawns , just renting a space in TC) as i need to ensure my car doesnt get clamped again

Thanks for your help

PS - i Hate Clampers and NCPS

Sounds to me like your issue is with the person you rented the space from.

Flah

excellent response

dnally1983

Hello everybody,

I have a small group of people who have had similar issues with NCPS. We have received no response from NCPS in our request for a refund.

In each situation, there was inadequate signage highlighting the fact that clamping was in operation in the area. We have photographic evidence of this, along with our correspondance with NCPS.

We are now progressing to take NCPS to court to recoup the clamping fees unfairly levied upon us.

If anyone else wishes to be involved in this action, please can you e-mail david.nally@three.ie with your details & we will enter into discussion regarding the matter.

We are making our submission on 18/08/2009. Anyone wishing to join us will need to get their details in before close of business on 17/08/2009.

Our man in Havana

It would be nice to get a ruling on this one way or the other.

mick.fr

stealthyspeeder wrote: »

I've had trouble with NCPS before!!! not anymore!

This is the way to deal with them, I've had no action taken against me by the guards (who were phoned), the security company (who filmed me taking it off) and not a peep out of NCPS!

What did the guards said?

I got clamped once in a street in Dublin where I could not find the machine to buy a ticket.
And it was 10pm.

When I came back at midnight, found my car clamped then, the van came over and I said there was no machine to buy the ticket. I was wrong, the machine was 800 meters away. Ah stupid me

I stopped a garda car that was passing by, they told me they don't care and don't look after this kind of issue.

Sure. This is just extorsion.

Our man in Havana

NCPS are not the same as the city clampers.

Victor

Flah wrote: »

got clamped today in temple court, as i didnt have a permit displayed , i rent this space form the tennant and spoke to him and the letting agency who both told me i dont need one,

Of course they would say that.

But do they have permission to sub-let?

mangledbadgers

Just noticed, that the Great Place to Work Institute believes that NCPS is one of the best workplaces in Ireland! Look at there tag on http://www.ncps.ie/ with the indo sponsers... I beg to differ... have a look at their clients to see where there allowed to *@*' you over...

malkmoose

I was parked in a car park in a business park and my car was clamped by NCPS. The contravention was being parked in an Allocated Space, there were no markings on the space I took but there was a clamping sign near by.

Here are the steps I took to get off the clamp charge.

1. Paid for the fine over the phone with my MasterCard.
2. Rang MasterCard Customer Services to request a chargeback to be issued on the transaction. They were not able to do this so I was told to contact MasterCard Disputes via post. I persisted with customer services requesting to speak to someone in MC disputes on the phone. I was told someone from MC disputes would call me back.
3. Sent a message to NCPS web appeals site stating I have issued a charge back on the transaction because i was clamped in error.
4. MC disputes contacted me, I tell them that I wish to issue a chargeback on the transaction, my reasons are I was forced to enter a contract with NCPS without my permission and I had to pay NCPS under duress (they would keep my car if I didn't).
5. I have been fully refunded the fine amount on my MasterCard today.

I will keep you posted if NCPS pursue this further.

Anan1

Please read the charter and don't dig up old threads. Feel free to start a new one if you like.