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PS3 Repair problem

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  • 18-02-2009 8:56pm
    #1
    Kane-N-Nite
    Registered Users Posts: 8,785 ✭✭✭


    First off, not sure if here is the right place for this but anyway....

    The best part of 2 weeks ago my Playstation 3 completely shutdown for whatever reason.

    I decided to bring the console to a Sony repair warehouse.

    The console was there for at least 5 days. They said it would cost 106 to repair, as I had to pay 30 up front when I left it there. So I told them to go ahead & fix it, & I got the console back on the 9th February with a 3 month guarantee.

    6 days later it shutdown again. Same problem. So, Im pretty annoyed at this stage & I bring the console back to them the next day.

    2 days later The repair man told me that it is unfixable & offered me a "factory used" console for a further 120 euro. This does not seem like a very good guarantee.

    So, basically I am wondering am I entitled to anything? :confused:

    Any help appreciated. :)


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    #2
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,316 CMod ✭✭✭✭Nody


    How old is the PS3?


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    #3
    Kane-N-Nite
    Registered Users Posts: 8,785 ✭✭✭Kane-N-Nite


    I got it on day one in 2006. I think March 13 2006.

    EDIT: March 2007.


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    #4
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Kane-N-Nite wrote: »
    I got it on day one in 2006. I think March 13 2006.

    EDIT: March 2007.
    do sony not have a two year warranty? or alternatively go back to where you bought it as items like this are supposed to have a reasonable lifespan and less than two years is not reasonable for an item costing as much as €400


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    #5
    Kane-N-Nite
    Registered Users Posts: 8,785 ✭✭✭Kane-N-Nite


    foggy_lad wrote: »
    do sony not have a two year warranty? or alternatively go back to where you bought it as items like this are supposed to have a reasonable lifespan and less than two years is not reasonable for an item costing as much as €400
    No, its out of warranty, & when I got it, it cost me 630.


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    #6
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,316 CMod ✭✭✭✭Nody


    Kane-N-Nite wrote: »
    No, its out of warranty, & when I got it, it cost me 630.
    You have a two year EU warranty, don't matter what Sony want to claim on it. Go back to the store where you bought it.


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    #7
    Kane-N-Nite
    Registered Users Posts: 8,785 ✭✭✭Kane-N-Nite


    Cool. I'll give that a shot. :)


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