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windows update has ruined my laptop

  • 19-02-2009 12:55pm
    #1
    fifib
    Registered Users, Registered Users 2 Posts: 1,463 ✭✭✭


    I first thought maybe I had a virus and posted here:
    http://www.boards.ie/vbulletin/showthread.php?t=2055489202

    Afetr doing a bit more googling i think it may be result of windows updates that were installed. KB961260 and KB 960715 were the 2 updates installed on my laptop the day it went belly up!
    i got the blue screen and this error message: STOP: 0X0000007E {0XC0000005, 0XA77017CF, OXBA4CB478, 0XBA4CB174} when i tried to reboot after i noticed nothing was working

    ive tried various solution ive seen on net but nothing has worked. a system restore wont work either. at wits end now cos last thing i wana do it re-install windows xp and lose all my stuff!

    right now my laptop is not worth a crap to me...nothing works! i cant even watch a movie on it cos theirs no sound!

    ive tried uinstalling the updates also but they dont seem to wana go!i cannot connect to internet also so i cannot go download any fixes or anything

    can someone please help me


Comments

  • #2
    SCD
    Registered Users Posts: 30 ✭SCD


    fifib wrote: »
    I first thought maybe I had a virus and posted here:
    http://www.boards.ie/vbulletin/showthread.php?t=2055489202

    Afetr doing a bit more googling i think it may be result of windows updates that were installed. KB961260 and KB 960715 were the 2 updates installed on my laptop the day it went belly up!
    i got the blue screen and this error message: STOP: 0X0000007E {0XC0000005, 0XA77017CF, OXBA4CB478, 0XBA4CB174} when i tried to reboot after i noticed nothing was working

    ive tried various solution ive seen on net but nothing has worked. a system restore wont work either. at wits end now cos last thing i wana do it re-install windows xp and lose all my stuff!

    right now my laptop is not worth a crap to me...nothing works! i cant even watch a movie on it cos theirs no sound!

    ive tried uinstalling the updates also but they dont seem to wana go!i cannot connect to internet also so i cannot go download any fixes or anything

    can someone please help me


    If you have the original windows disc then you should be ok. Put it in your pc and load it as though you were installing a fresh windows. Except when it comes to the option screen choose "Repair a previous version of XP". This should fix all of your problems without deleteing your stuff. Hope this helps :D


  • #3
    JonathanAnon
    Closed Accounts Posts: 23,718 ✭✭✭✭JonathanAnon


    No disrespect SCD, but I have used that "In Place Recovery" as they call it many times and it has never worked once. However it may work in this case as the issue seems to be related to the downloaded update (who files you think would be overwritten by the older files on the CD).

    Have you tried getting in to safe mode? Just something to try.


  • #4
    SCD
    Registered Users Posts: 30 ✭SCD


    Actually I may have been wrong. Give this a read http://support.microsoft.com/kb/330182


  • #5
    IIIAcHmEdIII
    Registered Users, Registered Users 2 Posts: 445 ✭✭IIIAcHmEdIII


    backup all the files u want to keep then reinstall UR OPS


  • #6
    fifib
    Registered Users, Registered Users 2 Posts: 1,463 ✭✭✭fifib


    i cant backup my files cos stupid Dell made it a one drive OS when i got it and i cant even connect a USB to it now.
    Anwyays not fussed bout my files anymore i just want it to work again!
    Tried re-installing the OS and still no joy - im still getting the blue screen with "Windows has detected a problem and closed etc...."


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  • #7
    jao
    Closed Accounts Posts: 61 ✭✭jao


    Thats what you get for buying a dell tbh


  • #8
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 92,438 Mod ✭✭✭✭Capt'n Midnight


    jao wrote: »
    Thats what you get for buying a dell tbh
    Please refrain from posting off topic.

    It's a windows software problem, singling out Dell is a bit rich. Most pc's are sold with just one user partition, unless there is an issue with drive size. Toshiba's and Sony's come with two partitions but both get wiped if you use the system restore disk so no advantage there.



    Back to the original problem , it sounds like the reg is a bit duffed up.
    One option is to install a second copy of windows to a new folder instead of c:\windows, that will allow you to backup files , run malware scans and stuff and possible copy old copies of the reg files to the config folder on the other copy of windows


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