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outlook express 2007 eircom account

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  • 27-02-2009 7:30pm
    #1
    sydthebeat
    Subscribers Posts: 41,589 ✭✭✭✭


    can someone help me, im trying to configure my outlook express 2007 for my eircom.net account...

    i can send mail no problem.. .but i canno trecieve mail... thus i think its a problem with the way i have configed OE rather than an eircom account problem...

    heres what i have configured.

    account type: pop3 is selected, and unabke to be changed
    incoming mail server: webmail.eircom.net
    (i am using the advanced version on eircom.net)
    (i have tried both webmail and mail1, none works)

    outgoing mail server (smpt):mail1.eircom.net

    SPA login unchecked

    nothing checked on 'outgoing server' selection box
    connect using LAN checked on 'connection' selection box
    all 'advanced' selections set as default


    i have 3 other mail accounts going through OE and they all work fine.... one of them is even another eircom.net... the other two are gaelic.ie accounts....

    im flumouxed, thanks in advance


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    #2
    Big Wave
    Closed Accounts Posts: 313 ✭✭Big Wave


    Your logon name & password is filled in, yeah? Your login name needs to be your full eircom e-mail address - not just the username.


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    #3
    sydthebeat
    Subscribers Posts: 41,589 ✭✭✭✭sydthebeat


    Big Wave wrote: »
    Your logon name & password is filled in, yeah? Your login name needs to be your full eircom e-mail address - not just the username.

    nope, didnt work...


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    #4
    Big Wave
    Closed Accounts Posts: 313 ✭✭Big Wave


    sydthebeat wrote: »
    nope, didnt work...
    My Mam uses Eircom mail in Outlook too, and she has trouble with it all the time - but they appear to be the right settings you're using!

    When you hit Send/Receive - does it have trouble connecting to the Eircom webmail server, or does it connect and then not login?


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    #5
    MickyJoe
    Registered Users Posts: 83 ✭✭MickyJoe


    Have you tried using mail1.eircom.net as incoming mail server ?

    username includes @eircom.net ?

    Try increasing server timeouts which is under the 'Advanced' tab


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    #6
    sydthebeat
    Subscribers Posts: 41,589 ✭✭✭✭sydthebeat


    Big Wave wrote: »
    My Mam uses Eircom mail in Outlook too, and she has trouble with it all the time - but they appear to be the right settings you're using!

    When you hit Send/Receive - does it have trouble connecting to the Eircom webmail server, or does it connect and then not login?

    the weird thing is it sends emails from this account, but doesnt recieve them...

    i have another eircom.net account on 2007 as well, and theres no problem sending/recieving with that one....


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    #7
    MickyJoe
    Registered Users Posts: 83 ✭✭MickyJoe


    Just noticed afterwards that you had already tried mail1

    I used use Outlook Express 6 (thunderbird now) so things might have changed in OE7:

    Include this account when revieving mail or synchronising checked on the General tab ?


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    #8
    babaloushka
    Closed Accounts Posts: 490 ✭✭babaloushka


    Is it Outlook 2007 you have or Outlook Express 6? I don't think there is an OE7.
    Also, is your ISP Eircom? If not, the settings are different for outgoing mail.
    I have Outlook 2007 and the username is entered without the '@eircom.net' bit added on. Also, the 'Test Settings' option at the right hand side is useful to get things right.


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    #9
    slimjimmc
    Registered Users Posts: 7,787 ✭✭✭slimjimmc


    Is this a new eircom.net account?

    Is this the first time you've used a mail client to retrieve emails from the problem account?

    It might be worth checking if the account is actually enabled for POP3. You can do this using Telnet in a command prompt.

    For example: 
    Type: telnet webmail.eircom.net 110  (press enter)
Response : "+OK POP3 Ready webmailboxXXX.eircom.net 12345678" 

Type: USER youruser@eircom.net (press enter)
Response :  "+OK USER youruser@eircom.net set, mate"

Type: PASS yourpassword (press enter)
Response :  "+OK You are so in"

Type: LIST to see how many emails are in your POP3 mailbox (press enter)
Response :  "+OK 4 messages
                    1 22066
                    2 3993
                    3 59975
                    4 90712"

Type: RETR 1 to view the first message (press enter)
If you get an error or don't see any text then you might 
need to contact Eircom.

Type QUIT to exit


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