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Eflow issue

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  • 28-02-2009 11:24pm
    #1
    SpongeBob2000
    Registered Users Posts: 120 ✭✭


    I passed M50 one night and my fault I completely forgot to pay it within 48 hours. As soon as I remembered I paid through online on last Monday night with €3 and I remembered there was a problem on the 1st time I made the payment then I logged back in to pay again and went through OK. Thursday I received a penalty letter with €3 and total made up €6, when I logged in to the account and tried to cleared the balance however wouldn't let me just pay the €3. so Last Friday afternoon, before I rang eflow I logged on to my credit card account and found out 2*€3 was taken by eflow and also made up €6, so I rang eflow straight away and the girl told me they have only received €3 and ask me to fax the credit card statement, so I did. The problem is the letter said I have to pay within 14 days, otherwise I will have to pay more penalty. I don't know how long will take them to clear my account and the car is registered under my husband's name and I know it's only €3 but I just don't want to pay extra and I will keep ringing them to get it clear, I should just wait for the letter and paid in once!

    Anyone has any issue with eflow before, and do you know if their customer care services are good?


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