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XP Pro stops at Welcome screen

  • 11-03-2009 6:42pm
    #1
    lukin
    Registered Users, Registered Users 2 Posts: 4,076 ✭✭✭


    I have a probelm with an XP Pro PC: it gets as far as the Welcome screen and then hangs. The mouse and keyboard freeze also.
    I can boot it to safe mode and i ran chkdsk on it but it stops at 60% and goes no further.
    It couldn't be a damaged disk or else it wouldn't boot to safe mode?


Comments

  • #2
    Rob_l
    Registered Users, Registered Users 2 Posts: 2,905 ✭✭✭Rob_l


    lukin wrote: »
    I have a probelm with an XP Pro PC: it gets as far as the Welcome screen and then hangs. The mouse and keyboard freeze also.
    I can boot it to safe mode and i ran chkdsk on it but it stops at 60% and goes no further.
    It couldn't be a damaged disk or else it wouldn't boot to safe mode?

    It could still be damaged safe mode switches off what windows considers non essential features these could be stored on a damaged sector. so when you start it up normal and it tries to do go through it it hits a fault.

    The fact that chkdsk wont finish is a very worrying sign.

    Sorry I cant be of any help!


  • #3
    lukin
    Registered Users, Registered Users 2 Posts: 4,076 ✭✭✭lukin


    Chkdsk actually completed but it still freezes at the welcome screen. I did a system restore back to a date when it was OK but it makes no difference.
    Edit; it's OKwhen I get it back to a restore point but if I reboot it it freezes at the welcome screen again.


  • #4
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 92,438 Mod ✭✭✭✭Capt'n Midnight


    sounds like malware or you have bad sectors that affect a few files

    check on the http://www.boards.ie/vbulletin/forumdisplay.php?f=1009 forum

    use msconfig to remove startup stuff to rule out the usual susptects


  • #5
    lukin
    Registered Users, Registered Users 2 Posts: 4,076 ✭✭✭lukin


    Still though, it's weird that it's OK when it restarts from the system restore but if I turn it off and on again it freezes at the welcome screen.
    At the moment the PC cannot be restarted while this problem is there.


  • #6
    Bodan
    Registered Users, Registered Users 2 Posts: 467 ✭✭Bodan


    lukin wrote: »
    Still though, it's weird that it's OK when it restarts from the system restore but if I turn it off and on again it freezes at the welcome screen.
    At the moment the PC cannot be restarted while this problem is there.

    I would hazard a guess that whatever Malware , Trojan or virus you have on your pc, re-installs itself when you restart the computer after system restore.

    I had something similar happen to a friend a few months back, in the end it was easy to get rid of.


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