upvc door won't open

davelerave

i've a upvc front door with iseo lock.everything works normally (keys and handles) but the latch won't open seemingly.it looks to be held at this point .the dead bolt is opening and closing properly.it's similar to lock in picture. the deadbolt is about 1/3 up from ground on door
https://www.upvc-hardware.co.uk/index.php?main_page=popup_image_additional&pID=460&pic=0&products_image_large_additional=images/large/roto_r627_centre_section_backset_LRG.jpg
is it something i can try fix myself thanks for any info

mad m

Would it be the handle spindal has rounded off over a time and its just moving freely inside lock? Any chance you can take off handle and put another bar into lock and try and turn it...

davelerave

thanks for reply.not that anyway

ART6

davelerave wrote: »

thanks for reply.not that anyway

Possibly the key is worn so that while it appears to be operating the dead bolt it isn't fully withdrawing it. There's usually a fair bit of play in the key slot, and so if you insert the key and turn it through half a turn in the unlocking direction, then press down on the end and turn the rest of the way it might then fully open the deadlock. If that works it's a work key or worn lock mechanism. If it is that then at least you now have the door open and you can fit a new lock.

davelerave

deadbolt(down low)is opening alrite,. the door is caught at the latch halfway up.everything seems to be operating normally otherwise.took off handle and everything turns as normal

mad m

Did you try and lift whole door up with handle maybe? It might have dropped a little and not clearing catches....

davelerave

mad m wrote: »

Did you try and lift whole door up with handle maybe? It might have dropped a little and not clearing catches....

tried that too.a locksmith called today so he's gonna take care of it hopefully