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BT Douglas exchange : problems

DannyD · 2009-03-17 16:06:34

Anyone else getting problems connecting to BT in the Douglas exchange? My modem syncs but fails to connect even though it connected fine just hours ago. This is the second time in a week. At present it's 3 hours since the outage started. I suspect over subscription to the exchange and not enough dslams operational.... Any…

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17-03-2009 5:06pm

#1

DannyD

Registered Users Posts: 852 ✭✭✭

Join Date: July 2002

Posts: 612

Anyone else getting problems connecting to BT in the Douglas exchange? My modem syncs but fails to connect even though it connected fine just hours ago. This is the second time in a week. At present it's 3 hours since the outage started. I suspect over subscription to the exchange and not enough dslams operational.... Any other ideas?

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#2 17-03-2009 5:31pm
DannyD

Registered Users Posts: 852 ✭✭✭

Join Date: July 2002

Posts: 612

BT confirmed there is a problem in the Douglas exchange and it affects not just bt but other providers in the exchange. They have no information besides saying that Eircom are too blame. Funny, because eircom broadband from the same exchange works just fine.

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#3 17-03-2009 9:34pm
cherrio

Registered Users Posts: 383 ✭✭

Join Date: November 2002

Posts: 289

Same problem with BT in Ballincollig, gone since ten past one today

No level two tech person, was told to ring back tomorrow if problem persists.

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#4 17-03-2009 10:31pm
DannyD

Registered Users Posts: 852 ✭✭✭

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Posts: 612

Pretty pathetic. 8 hours of downtime so far and nobody there to fix it.

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