Laptop Failure

zale

Hi Guys,

I turned on the computer & got a blue screen with a msg which is below...Can anyone tell me what it means in english...

Please don't tell me it means "get urself a new laptop"..


STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file)
\SystemRoot\System32\Config\SAM
or its log or alternate.
It is corrupt, absent, or not writable.

HP Pavillion 9088ea
Windows XP SP3

phill106

nope, just a software issue, this should help

http://support.microsoft.com/?kbid=307545

or if not, worst case scenario is you reinstall it.

Alanstrainor

moved from from laptops

zale

phill106 wrote: »

nope, just a software issue, this should help

http://support.microsoft.com/?kbid=307545

or if not, worst case scenario is you reinstall it.

Thanks Phill,

Sorry....but I didn't get an disks with the laptop. I know there is a recovery partition on one of the HDD, how do I get to it or will it work if I just insert a neighbours xp disk to access the recovery console. ?

Hope that wasn't a completely stupid question. lol

zale

I've found recovery disks i must have made when I got the laptop, don't even remember making them .......but when I select "R" for Standard PC Recovery Options, I still get the blue screen with msg.

Does this mean I have to select "F" to format the hard drive and reinstall factory settings.

ttm

But is it the same msg?

Different msg each time tends to indicate a problem with memory :mad: which IMHO can also cause rubish to be written to the HDD so if it is a memory problem you sometimes need to reinstall when you've fixed the mem issue. :mad::mad::mad:

Do a test with Windows Memory Test, free download http://oca.microsoft.com/en/windiag.asp just to rule out any memory issues.