Meteor bill pay lite, roaming services

Our man in Havana

When you convert to bill pay lite from PAYG, do you loose roaming privileges?
I was thinking of signing up but it would be a pain not to be able to roam.

Also if I have €30 in credit is this credit lost when I sign up to BPL?

Sorry for the edit: Do you need to pay by DD to go on BPL?

Davy

Bond-007 wrote: »

When you convert to bill pay lite from PAYG, do you loose roaming privileges?

No, you will be on the standard bill pay rates. rates here

Bond-007 wrote: »

Also if I have €30 in credit is this credit lost when I sign up to BPL?

They will add this to your account, so if you only used your allowance and nothing else you wouldn't pay for the first 3 months.

Our man in Havana

Thanks for the info.

Do you have to pay them by DD?

Davy

Bond-007 wrote: »

Thanks for the info.

Do you have to pay them by DD?

Not compulsory afaik

Our man in Havana

Grand so, I shall see about signing up today. Thanks again for the help.

Sam Vimes

Davy wrote: »

Not compulsory afaik

When I used to sign people up to meteor the only options on the website were DD and credit card

Davy

Sam Vimes wrote: »

When I used to sign people up to meteor the only options on the website were DD and credit card

Is it not laser too?

Sam Vimes

Davy wrote: »

Is it not laser too?

Maybe if you picked credit card it would also allow you to enter laser details. I can't remember tbh. And they might have added new options since I worked with it

Our man in Havana

Well that was interesting. No shop that I tried wanted anything to do with Meteor Bill Pay Lite. They said there is no commission for them so they don't want to know. All I got was "Ah sure won't you sign up for a real contract? Phones start at €49.99"

Nearest Meteor store is 40+ miles away. Another customer lost I am afraid.

Davy

Thats bad form! Ring 1905 and see what they will do for as you already on meteor.

fifib

i changed from PAYG to bill lite in February and was heading to states last week and day before just happened to pass meteor shop so i decided to go in and ask for roaming rates and what network to pick over there etc... girl told me cos i was only 1 month on bill i had no roaming! i freaked cos i was travelling next day with no use of phone then! ive been a meteor customer for 7 years and cos i changed to bill pay they took my roaming away. she said had to be least 2 months on bill to get it! and there was nothing she could do
so i went down to the shop i signed to bill pay for to complain as i hadnt been told this when i signed up. walked straight up to counter and said to guy" ive just found out cos ive changed to bill pay ive lost my roaming and im going to USA tomorrow" he said whats your number...2 minutes on the PC and "there ya go you have roaming now"
its amazing the different customer service you get for same company and girl in first shop appeared to be a manager!

Davy

Thats meteors policy, 2months if your new and all bills to be paid in full. What she was suppose to have offered you is to put a €60 down payment on the account, but i can understand your anger.

towel401

Bond-007 wrote: »

Well that was interesting. No shop that I tried wanted anything to do with Meteor Bill Pay Lite. They said there is no commission for them so they don't want to know. All I got was "Ah sure won't you sign up for a real contract?

it all makes sense now. they kept losing the copies of stuff i gave them that they needed before i could sign up. also no sign of any documentation or brochures to do with bill pay lite. the whole thing seems fairly disorganised like...

theres a 60e deposit if you sign up to bp lite and want roaming within the first 2 months but i dunno howthat goes if you change over from prepaid

chrislad

Bond-007 wrote: »

Well that was interesting. No shop that I tried wanted anything to do with Meteor Bill Pay Lite. They said there is no commission for them so they don't want to know. All I got was "Ah sure won't you sign up for a real contract? Phones start at €49.99"

Nearest Meteor store is 40+ miles away. Another customer lost I am afraid.

That's because Bill Pay Lite isn't available in those stores. It's only available in Meteor stores at the moment.

-Freebird-

You won't be automatically set up for roaming. You'll need to request that which may require a deposit.

chrislad

For roaming, you need to either pay a 60e deposit up front, which is taken from your first bill, or pay 2 bills. Once two bills are paid, you have to ring Meteor to remove the bar.

DD Details are required for all Meteor Bill Pay packages, regardless whether it is a 12 month or 30 day commitment.

Our man in Havana

So you go from having roaming on PAYG to no roaming on bill pay. Funk that.

I'm off to o2. Meteor can kiss my shiny metal ---.

chrislad

Bond-007 wrote: »

So you go from having roaming on PAYG to no roaming on bill pay. Funk that.

I'm off to o2. Meteor can kiss my shiny metal ---.

Logical reasoning behind it. PayG, you run out of credit and tough shiz. Bill Pay, you keep on getting charged, and could decide not to pay the bill.

o2 do roaming based on credit scoring so if you don't get it at credit scoring, I think you're waiting 3 or 6 months for it, regardless whether you want to pay a deposit.

Our man in Havana

That ain't an issue as I am an existing o2 business customer. :pac:

Jonathan

I changed over to lite today.

I have since logged into the website but nothing has changed.

I have tried texting my minutes to what ever the number is and got a text back saying that it was not one of the available options or something to that effect.

How can i simply check my remaining minutes?