Eircom broadband in johnstown, kilkenny very slow

rocksolid

Hello, just wondering what has eircom told anyone else in this area about the slownest of their broadband, me myself have 3mb package but a month ago i ran a speedtest only to get a result of around 50-200kbs whereas i should be getting 3000kbs, i let it go for a few days but got totally pissed off with it so rang tech support, after hours on the phone to them i was eventually told that there is a problem with the network card in the Exchange in Johnstown and that its not able to cope with the demand for broadband and that major works to it was scheduled for sometime at the end of march...

As you can imagine im paying for 3mb connection and at the moment am only getting dial-up speeds.

So has anyone else noticed this and got on to eircom, what have they told???

smiddyboy

Did they say if it was March 2009 the work would be done??

I am in Johnstown on the 3mb package also and here are the stats i am getting at the moment...



I have been having this problem for a few months now with the connection being very-bad to not-so-bad depending on the time of the day, but i can vary quite a bit no matter what the time of day is.

Hopefully any work they do will sort the problem out( and the speed upgrade would be a bonus!)

I am getting sick of this now. Customer support is no

smiddyboy

Well it is officially the end of March and here is a speed test result from a minute or so ago from my 3mb line...


Good ol' eircom!

Finical

My pings crap aswell tonight ffs just when I went onto the ps3

WalkOn

yeah some thing is wrong I am using BT and connection to PSN doesnt exist as well as some irish sites

ongarite

Same for me. I'm on BT and can't sign onto PSN.

smiddyboy

Well it looks as if i may have to eat some humble pie! I have been away for the past couple of days and as of today the speeds seem alot better here in Johnstown.

Check this out...


Now to wait and see if we get the speed upgrade.

dasilverfox

NoelDoran wrote: »

Hello, just wondering what has eircom told anyone else in this area about the slownest of their broadband, me myself have 3mb package but a month ago i ran a speedtest only to get a result of around 50-200kbs whereas i should be getting 3000kbs,
this is my 7mb supposedly. always goes very slow between 7pm to 12am approx and weekends.

dasilverfox

i'm in the courtown harbour area. i can't play on xbox live in the evenings at all. i've rang customer service 3 times this week and they told me it's a problem with the exchange and they're working on the problem. they couldn't tell me when it would be fixed either. i'm getting speeds of over 6mb during the day.

dasilverfox

2:55am 6 april