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Recieved smart modem but still connected with eircom

paul150 · 2009-03-25 14:59:19

Hi, Im moving broadband provider from eircom to smart. I ordered smart around a month ago and recieved the modem today. My eircom broadband is still connected. is this normal? Or should it be cut off by now? What is the likely downtime during the switch? thanks

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25-03-2009 3:59pm

#1

paul150

Closed Accounts Posts: 393 ✭✭

Join Date: October 2007

Posts: 377

Hi, Im moving broadband provider from eircom to smart. I ordered smart around a month ago and recieved the modem today. My eircom broadband is still connected. is this normal? Or should it be cut off by now? What is the likely downtime during the switch? thanks

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#2 25-03-2009 5:05pm
crawler

Registered Users Posts: 1,660 ✭✭✭

Join Date: July 2002

Posts: 1555

Downtime should be very short. You normally get the modem first.

Best to post your questions here

http://support.smarttelecom.ie/forums/

and the folks there will help you out.

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