Eircom Alarm Knocking Out Wireless Broadband

Skillie

Hi guys hope this is in the right place. The net in my parents house keeps going down when the eircom phonewatch alarm is switched on. It works fine normally except when the phone is answered (it shouldn't die when the phone rings i know). But the eircom phonewatch alarm they have has a wireless transmitter box its a new one they got recently. when you set the alarm it seems to screw with the router and cause the network to be lost, then you'll find it again then loose it and so on. anyone experience this before??

aidan_walsh

You probably have the DSL filters on incorrectly at the phone point, which would cause it to drop the connection when the phone rings.

Skillie

aidan_walsh wrote: »

You probably have the DSL filters on incorrectly at the phone point, which would cause it to drop the connection when the phone rings.

ok thanks, how do i fix this? i dont even know what the DSL filter is LOL

aidan_walsh

Do you have filters attached to each connected phone point in the house?

Skillie

aidan_walsh wrote: »

Do you have filters attached to each connected phone point in the house?

i would say no, i'd say one or two phones about the house without them while there is one to the router itself.

aidan_walsh

You will need one on each phone point, otherwise an incoming call can kill your DSL connection as you have found out.

Skillie

aidan_walsh wrote: »

You will need one on each phone point, otherwise an incoming call can kill your DSL connection as you have found out.

thanks for the help. would the alarm be related?

Loveless

Skillie wrote: »

thanks for the help. would the alarm be related?

Are the alarm sensors around the house wired or wireless sensors?
I've head about an issue with wireless sensors and overlapping channels.

Earlier poster is also correct about making sure you have a DSL filter on every phone point around the house that has a phone connected to it.

Skillie

wireless sensors