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Quick line stats question

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  • 26-03-2009 12:22am
    #1
    zonEEE
    Closed Accounts Posts: 1,554 ✭✭✭


    Sorry I know these threads always pop up but after years of waiting i final have got broadband today :D

    Anyways my line was showing up amber on the bt database and they said 1MB is the only option or you might be able to get it at all. Well i got it now and they said to ring up and they will check my line stats and see if i can get any better speeds. Thought i would try here first before i get put through to a call center in India.



    Line Mode G.DMT Line State Show Time
    Latency Type Interleave Line Up Time 00:05:05:41
    Line Coding Trellis On Line Up Count 1

    Statistics Downstream Upstream
    Line Rate 1024 Kbps 128 Kbps
    Noise Margin 17.9 dB 23.0 dB
    Line Attenuation 20.0 dB 10.0 dB
    Output Power -0.3 dBm 14.5 dBm

    From the BT standard router.


    Any ideas whats the max speed i could get with these stats and also if i was to have a new line installed would it have any effect.

    Thanks !


Comments

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    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,291 CMod ✭✭✭✭Spear


    strongr wrote: »
    Sorry I know these threads always pop up but after years of waiting i final have got broadband today :D

    Anyways my line was showing up amber on the bt database and they said 1MB is the only option or you might be able to get it at all. Well i got it now and they said to ring up and they will check my line stats and see if i can get any better speeds. Thought i would try here first before i get put through to a call center in India.


    Noise Margin 17.9 dB 23.0 dB
    Line Attenuation 20.0 dB 10.0 dB
    Output Power -0.3 dBm 14.5 dBm

    From the BT standard router.


    Any ideas whats the max speed i could get with these stats and also if i was to have a new line installed would it have any effect.

    Thanks !

    Assuming the 20dB is the down, then about 20 megs or so. This assumes this is supported by your exchange, which isn't guaranteed.


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    #3
    zonEEE
    Closed Accounts Posts: 1,554 ✭✭✭zonEEE


    heres the full stats from the router.

    Line Mode G.DMT Line State Show Time
    Latency Type Interleave Line Up Time 00:05:05:41
    Line Coding Trellis On Line Up Count 1

    Statistics Downstream Upstream
    Line Rate 1024 Kbps 128 Kbps
    Noise Margin 17.9 dB 23.0 dB
    Line Attenuation 20.0 dB 10.0 dB
    Output Power -0.3 dBm 14.5 dBm


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    #4
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,291 CMod ✭✭✭✭Spear


    strongr wrote: »
    heres the full stats from the router.

    Line Mode G.DMT Line State Show Time
    Latency Type Interleave Line Up Time 00:05:05:41
    Line Coding Trellis On Line Up Count 1

    Statistics Downstream Upstream
    Line Rate 1024 Kbps 128 Kbps
    Noise Margin 17.9 dB 23.0 dB
    Line Attenuation 20.0 dB 10.0 dB
    Output Power -0.3 dBm 14.5 dBm

    Then it's as I said.


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    #5
    cpu-dude
    Closed Accounts Posts: 1,089 ✭✭✭cpu-dude


    Spear wrote: »
    Assuming the 20dB is the down, then about 20 megs or so. This assumes this is supported by your exchange, which isn't guaranteed.
    Yup, c. 20MB or so on ADSL2+ and 7.6MB on Bitstream no problem.


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    #6
    zonEEE
    Closed Accounts Posts: 1,554 ✭✭✭zonEEE


    Been onto them today they are saying im lucky to be getting 1mb because the line is so bad. Where do i go from here?


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    #7
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,291 CMod ✭✭✭✭Spear


    strongr wrote: »
    Been onto them today they are saying im lucky to be getting 1mb because the line is so bad. Where do i go from here?

    Ask them what stats they're seeing, or how long they believe the line to be. Quote them your stats.


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    #8
    cpu-dude
    Closed Accounts Posts: 1,089 ✭✭✭cpu-dude


    strongr wrote: »
    Been onto them today they are saying im lucky to be getting 1mb because the line is so bad. Where do i go from here?
    Call them again, that's incorrect. Say your Attenuation is 20dB and you should be able to get at least 6MB.


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    #9
    zonEEE
    Closed Accounts Posts: 1,554 ✭✭✭zonEEE


    Will do, at been onto them about 4 or 5 times today about trying to get my interleaving turned low but still no joy. Will try the speed now.


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    #10
    cpu-dude
    Closed Accounts Posts: 1,089 ✭✭✭cpu-dude


    strongr wrote: »
    Will do, at been onto them about 4 or 5 times today about trying to get my interleaving turned low but still no joy. Will try the speed now.
    Your a Bitstream customer, you can't turn off the interleaving - at most, you may be able to lower it but not turn if off (that's Eircoms call).


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    #11
    zonEEE
    Closed Accounts Posts: 1,554 ✭✭✭zonEEE


    Ok im utterly pissed off with BT at the moment, my pings are huge(150-400) and the tech support have said they cant do anything about it. So with 2 days of BT can i cancel it now? I should have a cooling-off period of 7 days. I have signed the contract weeks ago but the line only went active and the router only came 2 days ago. I think im better off on my 2mb Wireless provider.


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