FTP help

5uspect

Hi guys,
I'm using a Freecom Network Drive Pro connected to a Sitecom WL-174 router to run an FTP server from home.

I can access the NAS from within my network via http and ftp perfectly.
I can access my router configuration externally if a add access via the WAN but this does not work for the ftp.

Connecting with FireFTP externally I get a 530 User cannot log in error

I tried setting up port forwarding in the router for port 21 and alternative ports as described in the PortForward.com guide).

I haven't enables SSL or anything as yet. Also the Freecom UI is pretty bare so perhaps there may be a hidden implicit setting that I'm not seeing. However since it works internally I presume the problem lies with my router.

I'm using Smart BB and they only report blocking port 25.

Thanks.

5uspect

anyone?

Jonathan

Some routers allow ftp access for uploading new firmware etc. Are you sure you are not getting access denied when accessing your ftp port from outside?

5uspect

I think so. The Gene6 test gives the following:

* About to connect() to xx.xx.xx.xx port 21
* Trying 84.203.71.122... connected
* Connected to 84.203.71.122 (xx.xx.xx.xx) port 21
< 220 tc FTP version 1.0 ready at Fri Mar 27 17:45:32 2009

> USER FTP_Server

> PASS *****

> PASS *****
< 530 User FTP_Server cannot log in.
* Access denied: 530
* Closing connection #0

Where as FireFTP internally gives

220 vsFTPd 2.0.5+ (ext.2) patched by Freecom - ready...
       USER FTP_Server
331 Please specify the password.
       PASS (password not shown)
230 Login successful.
       FEAT
211-Features:
EPRT
EPSV
MDTM
PASV
UTF8
REST STREAM
SIZE
TVFS
211 End
       PWD
257 "/home"
       TYPE A
200 Switching to ASCII mode.
       PASV
227 Entering Passive Mode (192,168,0,101,208,203)
       LIST
150 Here comes the directory listing.
226 Directory send OK.

Jonathan

Have you tried using your router login and password to test if you are accessing the router or the nas?

5uspect

jmccrohan wrote: »

Have you tried using your router login and password to test if you are accessing the router or the nas?

Well thats interesting!

* About to connect() to xx.xx.xx.xxport 21
* Trying xx.xx.xx.xx... connected
* Connected to xx.xx.xx.xx (xx.xx.xx.xx) port 21
< 220 tc FTP version 1.0 ready at Fri Mar 27 18:11:01 2009

> USER admin

> PASS *****

> PASS *****
< 230 Logged in

> PWD
< 257 "" is current directory
* Entry path is ''

> CLNT Testing from http://www.g6ftpserver.com/ftptest from IP xx.xx.xx.xx
< 500 Unknown command 'clnt Testing from http://www.g6ftpserver.com/ftptest from IP xx.xx.xx.xx'
* QUOT command failed with 500
* Connection #0 to host xx.xx.xx.xxleft intact

* Closing connection #0

So I need to route the traffic to the NAS?

Jonathan

5uspect wrote: »

Well thats interesting!

* About to connect() to xx.xx.xx.xxport 21
* Trying xx.xx.xx.xx... connected
* Connected to xx.xx.xx.xx (xx.xx.xx.xx) port 21
< 220 tc FTP version 1.0 ready at Fri Mar 27 18:11:01 2009

> USER admin

> PASS *****

> PASS *****
< 230 Logged in

> PWD
< 257 "" is current directory
* Entry path is ''

> CLNT Testing from http://www.g6ftpserver.com/ftptest from IP xx.xx.xx.xx
< 500 Unknown command 'clnt Testing from http://www.g6ftpserver.com/ftptest from IP xx.xx.xx.xx'
* QUOT command failed with 500
* Connection #0 to host xx.xx.xx.xxleft intact

* Closing connection #0

So I need to route the traffic to the NAS?

Yup.

5uspect

Thanks!

Jonathan

You may need to turn off the wan remote admin on the router, as the external ftp access to the router may override any port forward you may have set up.

5uspect

Hmm, I'm probably doing this wrong.
I'm having difficulty setting a static route to reroute to the NAS.

A added the NAS static ip, 192.168.0.101 and subnet as the destination and the router IP as the Gateway.


As you can see, I'm clearly making a mess of it.

Jonathan

Try selecting PVC0 as opposed to a gateway ip.

Not too sure tho tbh.

5uspect

no, I tried that as well.

dingding

Are both the FTP server and the Router on the same subnet on the LAN.

I have smartbroadband and I can access my FTP server at home.

So smart are not blocking it.

awkward

there should be no need to set static ip routes. in my setup I have zero static routes set up and can sucessfully ftp my nas externally.

check the following
on your nas check what port num you want to use (default is 21)
forward this port (to the internal ip of the nas) on your router
check that this port is open using one of the many online tests (eg ShieldsUp! or canyouseeme)
make sure NAT is turned on on the router
create an ftp user account on the nas and enable ftp server
test internally and then externally

5uspect

I know Smart isn't blocking anything other that port 25.
I'm having trouble rerouting WAN traffic to the NAS as jmccrohan figured out. I can access it on the LAN fine so I assume everything on that side is configured correctly.
(There's nothing to configure there anyway!)

Testing the connection here:
http://www.g6ftpserver.com/en/ftptest
rejects my FTP user's user/pass but accespt the router's credentials.

I'm not sure how to reroute the traffic however.
I presume this page or the previous one I posted is what I need but neither seem to work. The IP filter doesn't like the subnet of my NAS and throws back an error.

5uspect

Fixed it.
The NAS's gateway was incorrect, just switched it to the routers IP and set up the portforward under the Virtual server and its done!