filter for a bigma and lousy customer service

paddyenglishman

Hi i have just purchased a Sigma 50-500 and i want to protect it with a filter just to prevent damage. I haven't a clue which one to buy . Do i buy a really expensive Sigma one or a cheapo generic one. Will i notice any difference between the two .I try to take wildlife photos . Also whilst i am posting , is there a protocol for warning others about the lousy service offered by certain online photo retailers ? After waiting six weeks for the above lens i was told my order had been canceled for no apparent reason and the site still advertises it as in stock. Im disgusted and want to name and shame . I emailed them twice for update and delivery was still promised ,no money was taken from visa so technically there was no legal contract . But as customer service goes this is crap . Can i name them ?????

Ricky91t

I've seen hoya commonly pop up on the forum one here :http://cgi.ebay.ie/Hoya-86mm-86-mm-UV-O-filter-0584_W0QQitemZ310131324715QQcmdZViewItemQQptZUK_CamerasPhoto_CameraAccessories_CameraLensesFilters_JN?hash=item310131324715&_trksid=p3286.c0.m14&_trkparms=72%3A1683|66%3A2|65%3A12|39%3A1|240%3A1318

As for the online retailer i'm sure you're allowed to name them,As it will only be helping us and saving us from having the same trouble as you..

CabanSail

The filter you are looking for is a UV Filter. As this will be an element of your lens I would spend the extra & get a good brand. I use Hoya myself & have ordered them from 7dayshop.com & MyMemory.co.uk While you are at it you may want to get a Circular Polarising Filter.

You can name the supplier as long as you state the facts and make sure it's not speculation as that could be libelous. This is the same as posts praising good service.

paddyenglishman

Cheers for the filter advice .

As for the lousy customer service and cancellation
Photosolution co. uk is the company
Item ordered on 6th march
After enquiring where it was on the 14th of march was told it would be 2 weeks
04.04.09
We are sorry that the item you have placed order for, is not in stock therefore we have CANCELED your order and your Card has not been charged.#
Best Regards

Photo Solution sales Team

such a brilliant customer relations technique

Oh and checking their website today , lo and behold there it is IN STOCK

whilst in my initial post i said 6 weeks i apologise to the said company it was only 4 weeks . Well done lads you are customer relations geniuses .

rant over

Calina

paddyenglishman wrote: »

Hi i have just purchased a Sigma 50-500 and i want to protect it with a filter just to prevent damage. I haven't a clue which one to buy . Do i buy a really expensive Sigma one or a cheapo generic one. Will i notice any difference between the two .I try to take wildlife photos ...

I have to comment on this.

I own a Sigma 50-500mm lens which I dropped last year. The damage it suffered was not to the front elements but to the lens barrel which had to be replaced. A filter would have done nothing for me in that case.

If you're going to go down that road, you need either a Skylight or a UV filter. As that lens has an 86mm diameter I wish you luck in finding filters to fit it. They are not common and where you can find them they are not particularly cheap either.

CabanSail

I see what you mean!

LeoB

You can buy 86mm filters on line from www.adorama.com U.V $34 U.S and a skylight $79 U.S Dollars. Both are TIFFEN