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Compaint against 3Broadband help

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  • 11-04-2009 1:31pm
    #1
    eoin78
    Closed Accounts Posts: 1 ✭


    Hi

    My parents have had serious issues with 3 Broadband. They have cancelled their account 4 times but still recieved a letter from a debt collector.

    This has infeurated me, when I was speaking to 3 they verbally confirmed for the 4 time that the account was settled but they refused to send this in writting or by e-mail so we have no actual confirmation.

    We are not willing to accept this abuse, so we are getting onto Com reg with a complaint. However to strengthen our case we would like to hear from other users that had simmilar issues. If you are interested in helping us report 3 for their lack of service please PM me

    Thanks
    Eoin


Comments

  • Options
    #2
    calex71
    Closed Accounts Posts: 13,126 ✭✭✭✭calex71


    Do a search here and on the broadband forum


  • Options
    #3
    Sam Vimes
    Registered Users Posts: 21,611 ✭✭✭✭Sam Vimes


    It has happened so often I'd almost call it standard policy


  • Options
    #4
    x in the city
    Closed Accounts Posts: 7,134 ✭✭✭x in the city


    I cancelled an account from 3 over a year ago and still get a bill for over a grand from them

    into the fire each time it goes


    any crap they send you in the post pop it into the fire, problem solved.


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