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Xbox 360 and Tesco customer service

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    #32
    Flaccus
    Registered Users Posts: 3,971 ✭✭✭Flaccus


    Well my mate received a call this afternoon from the manager in Tesco's. I was expecting them to offer him a replacement at best, or offer to return to MS at worst. But he has been offered a full refund. Great news :D If they had played ball the 1st time and returned the console for him and not treated him so badly, none of this would have happened, but less than a week after this dispute arose he will now have back the full amount that he paid for his 360 over a year ago. Thanks to those on this thread who supported my views on this matter.


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    #33
    Chosen
    Registered Users Posts: 695 ✭✭✭Chosen


    Quint wrote: »
    Good man Flaccus, Tesco are only interested in selling and aren't interested in after sales support.

    Too bad the Irish and EU legislation conflict and supersede their interests, then :)
    If this is what they want, they can go ahead and sell 2nd hand equipment, without warranty entitlements, at 50% of the lowest price. And while they're there, they can change their name to "Ebay" as well :rolleyes:


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