Windows Explorer has stopped responing

TheBazman

Hi folks

I am trying to move/organise files around my pc but very often explorer just hangs and I have to shut it down and restart. It's really bugging cos it's preventing me moving a lot of files around

I went into event viewer and this is what I find (below) - From Googling it seems it may be a problem with Vista but I cant find a solution

Anyone got any ideas?

Cheers

The program explorer.exe version 6.0.6001.18164 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 1048 Start Time: 01c9c127239ccab4 Termination Time: 15


<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"&gt;
- <System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-04-19T19:45:50.000Z" />
<EventRecordID>39423</EventRecordID>
<Channel>Application</Channel>
<Computer>name-PC</Computer>
<Security />
</System>
- <EventData>
<Data>explorer.exe</Data>
<Data>6.0.6001.18164</Data>
<Data>1048</Data>
<Data>01c9c127239ccab4</Data>
<Data>15</Data>
<Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
</EventData>
</Event>

Milkey Bar Kid

The best way to fix explorer is to do a system restore

TheBazman

This was in the Problem Reports and Solutions

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Hang Signature: 2b14
Hang Type: 4
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 6153
Additional Hang Signature 1: 2eafb1e12a73dd346e7dd771597ba36a
Additional Hang Signature 2: 8d4b
Additional Hang Signature 3: 817616776a4598ce4250ab015dd15c41
Additional Hang Signature 4: 8daa
Additional Hang Signature 5: 9efbb757312f344004b0bc07028a1b54
Additional Hang Signature 6: 2729
Additional Hang Signature 7: c1923c560652a4001d04487e59eb742e

Milkey Bar Kid

Were are you moving the files from

TheBazman

Milkey Bar Kid wrote: »

The best way to fix explorer is to do a system restore

Cheers but this has been happening for months - I have just been putting up with it.

Milkey Bar Kid

Are you using explorer 6 on you pc

TheBazman

Milkey Bar Kid wrote: »

Were are you moving the files from

Just moving photos etc from one folder to another - tidying files up etc

Milkey Bar Kid

And now internet explorer is crashing

TheBazman

its Windows explorer, not Internet explorer

TheBazman

Going through google and came up with a possible solution

- it was to download ShellExView and use it to temporarily disable all Shell Extensions and then re -enable them again until I found the source of the problem. I'm not too sure whether I want to go down that route tho'

furryone

Hi Bazman

check out this link
http://www.technologyquestions.com/technology/windows-vista/242350-apphangb1-explorer-exe.html
i dont know if it'll help much but it might send you in the right direction.

TheBazman

Thanks I'll have a look

Could RAM have anything to do with this at all?

My PC has 3GB of it and I get it the odd time, but not enough that it's a problem (and it usually fixes itself in about five seconds). A friend has a laptop with 1GB of RAM and from my experience using his laptop (not much, admittedly) it seems much more frequent.


RAM probably isn't even slightly related, but I just thought i'd mention it.

TheBazman

Its relatively new and pretty high spec so I dont think its that. Also when it hangs it stays hung

JoeySully

could be your hard disk is on the way out. run a defrag or full chkdisk. this was my problem when it happened to me.

SickBoy

You could try a 3rd party file browser like FreeCommander