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anyone have problems with magnet last night?

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  • 07-05-2009 9:12am
    #1
    hobochris
    Registered Users Posts: 2,164 ✭✭✭


    I have the entertainment package. Last night the broadband was down, I could ping the default gateway but When I tried to renew the Ip address (I.e. IPconfig /renew) The DHCP server wouldn't respond.

    Did anyone else have problems last night?

    I reported my issues anyway, but when I eventually got through the engineer's had all disappeared for the night. So I had to go through the problem with the customer service girl who suggested a couple of things I already tried(She wasn't exactly a Noc engineer, but she tried her best in fairness to her)...

    She said she'd get someone to give me a call back, I assume it will just be a case of bounce the DHCP server and tell me it should be fine now.


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  • Options
    #2
    Magnet: Rory
    Company Representative Posts: 2,107 ✭✭✭Magnet: Rory


    hobochris wrote: »
    I have the entertainment package. Last night the broadband was down, I could ping the default gateway but When I tried to renew the Ip address (I.e. IPconfig /renew) The DHCP server wouldn't respond.

    Did anyone else have problems last night?

    I reported my issues anyway, but when I eventually got through the engineer's had all disappeared for the night. So I had to go through the problem with the customer service girl who suggested a couple of things I already tried(She wasn't exactly a Noc engineer, but she tried her best in fairness to her)...

    She said she'd get someone to give me a call back, I assume it will just be a case of bounce the DHCP server and tell me it should be fine now.

    Has someone got back to you?


  • Options
    #3
    hobochris
    Registered Users Posts: 2,164 ✭✭✭hobochris


    Rorser wrote: »
    Has someone got back to you?

    not yet no. I'll pm you my details.


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