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NTL down?

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  • 07-05-2009 2:41pm
    #1
    cornbb
    Registered Users Posts: 6,790 ✭✭✭


    Anyone else having problems with their connection in the west of the city centre? Posting this from my phone. Grrrr.


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    #2
    happyoutscan
    Registered Users Posts: 6,031 ✭✭✭happyoutscan


    I'm still using the 3pay-as-you-go (waiting for BT broadband) because NTL are clueless and I'd rather have none than have to rely on them but I rang a mate there and his is ok. He's in the Salthill area.


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    #3
    cornbb
    Registered Users Posts: 6,790 ✭✭✭cornbb


    Cheers for that. It's back here now too. Thankfully don't get much downtime but its damn annoying when it happens


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    #4
    happyoutscan
    Registered Users Posts: 6,031 ✭✭✭happyoutscan


    Good to hear its back up, nothing worse than when its down. We changed to BT when we were living in Salthill and found their service unbelievably good. The one time we had a problem BT customer care were brilliant, had it sorted pronto and very friendly.


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    #5
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,401 Mod ✭✭✭✭pleasant Co.


    Funny thing, my parents are on BT but i'm with NTL, gotta say I prefer NTL due to their user friendliness. NTL, unlike BT, warn you if you have gone way over your "cap"..and just to note that unlike BT, NTL don't really have any cap at all...tis great.


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    #6
    helios12
    Registered Users Posts: 261 ✭✭helios12


    Mactard wrote: »
    Funny thing, my parents are on BT but i'm with NTL, gotta say I prefer NTL due to their user friendliness. NTL, unlike BT, warn you if you have gone way over your "cap"..and just to note that unlike BT, NTL don't really have any cap at all...tis great.

    That is some pretty misleading information you got there, only recently there has been a spate of people being bumped onto higher ( and more expensive) connections due to exceeding their caps.


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    #7
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,401 Mod ✭✭✭✭pleasant Co.


    helios12 wrote: »
    That is some pretty misleading information you got there, only recently there has been a spate of people being bumped onto higher ( and more expensive) connections due to exceeding their caps.

    What happens is if you head way way over your "cap" you get a letter from NTL saying so, after that letter if you continue going way way over your "cap" NTL will automatically bump you up to the next price plan. (going way way over the "cap" would be 50-60gb extra a month). I think it is worth noting that NTL do not charge you extra if you do exceed your set "cap".


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    #8
    banshee_bones
    Closed Accounts Posts: 13,160 ✭✭✭✭banshee_bones


    NTL working fine here in city centre. I used to use the 3 modem thing. Worst connection and slower than dial up. So coming from that NTl seems great!


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    #9
    helios12
    Registered Users Posts: 261 ✭✭helios12


    We never got a letter until we were told of the forced upgrade(this was the case with others I have spoken to also), it would not have been a big deal if the connection was still almost as bad for gaming. NTL are affordable and perfectly fine for regular internet use but so far, out of the three houses I have lived at in Galway, it has been horrible for Xbox Live.


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    #10
    WooPeeA
    Closed Accounts Posts: 1,136 ✭✭✭WooPeeA


    All last week was terrible. It was disconnecting me every 10 minutes one night last week.:mad:


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