Vodafone simcard trouble.....

SuperWoody101

Ok, so I lost my phone (and simcard) a few days ago, I went into the vodafone shop and got a new simcard with my same number, the problem I am having is that when anyone calls me there number does not show up! even if the number sending is on it still comes up as 'CALL' on my phone, anyone got any info on how to fix this problem??

Thanks

dublinbusdude

What type of phone is it?

SuperWoody101

dublinbusdude wrote: »

What type of phone is it?

It's one of my old Nokia's (not sure the name of the phone it's that old) but I have tried the simcard on 3 other phones and it does the same thing so I think it must be the simcard?

Rsaeire

SuperWoody101 wrote: »

It's one of my old Nokia's (not sure the name of the phone it's that old) but I have tried the simcard on 3 other phones and it does the same thing so I think it must be the simcard?

Did you call Vodafone customer care and block your mobile number before you went into the Vodafoe store by any chance? What happens when a number is barred by Vodafone, and most likely with the other networks, is that all services are removed, including caller display; which appears to be what most likely happened in your case.

What I recommend you do is call Vodafone customer care and advise them that when someone calls your number, you are unable to see theirs. They should be able to resolve your issue straight away.

whiterebel

Rsaeire wrote: »

Did you call Vodafone customer care and block your mobile number before you went into the Vodafoe store by any chance? What happens when a number is barred by Vodafone, and most likely with the other networks, is that all services are removed, including caller display; which appears to be what most likely happened in your case.

What I recommend you do is call Vodafone customer care and advise them that when someone calls your number, you are unable to see theirs. They should be able to resolve your issue straight away.

Sounds right. I ported over to VF on Friday, and called into CPW today. No numbers or names were showing up, and they told me it was normal when you have been ported over. Probably something similar.

Sam Vimes

This is very common with vodafone and one phone call should sort it

SuperWoody101

Rsaeire wrote: »

Did you call Vodafone customer care and block your mobile number before you went into the Vodafoe store by any chance? What happens when a number is barred by Vodafone, and most likely with the other networks, is that all services are removed, including caller display; which appears to be what most likely happened in your case.

What I recommend you do is call Vodafone customer care and advise them that when someone calls your number, you are unable to see theirs. They should be able to resolve your issue straight away.

Think that could be it. I will ring them tomorrow, thanks for the info.

Ah-Watch

I'll only take 2 mins to rectify it, a quick bell to vodafone to say that your caller display isn't working and they'll have it rectified.. they are open 08.00-22.00 each nite(if you're prepay or 24hours a day if you're bill pay)

SuperWoody101

Rang vodafone today and they sorted it. Thanks for the help all.