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Not seeing caller number or name ever

  • 25-05-2009 11:31am
    #1
    L31mr0d
    Registered Users, Registered Users 2 Posts: 8,067 ✭✭✭


    Ok I have an issue with my Nokia 6300 w/ vodafone.

    Whenever someone calls I never see their number or name, even if that person is in my address book. I updated my SIM card at the vodafone store thinking that was it (I had been still using an old Eircell sim) but no luck.

    Is there anything I need to activate or change on the phone? It's odd because I thought these things where active by default. Has something changed at vodafone in regards to this that I need to know about?


Comments

  • #2
    RodVelvet
    Registered Users Posts: 337 ✭✭RodVelvet


    Sounds like caller id isn't activated on Vodafone's side. Give customer care a buzz and get them to check it. It should just be a matter of c care switching it on and then powering the handset on/off and it should be working fine. 1907 is the number for customer care.


  • #3
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,947 Mod ✭✭✭✭whiterebel


    I had the same issue when I ported to VF from O2, CPW had to ring VF to get it switched on. Maybe its the same when you get a new SIM Card? As RodVelvet says give their Customer Service a bell.


  • #4
    L31mr0d
    Registered Users, Registered Users 2 Posts: 8,067 ✭✭✭L31mr0d


    I rang customer care and they enabled it, it's working now.... I find it odd it wouldn't be enabled by default though, I mean who doesn't want to see whos calling them?

    Anyway, cheers for the help.


  • #5
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    L31mr0d wrote: »
    I rang customer care and they enabled it, it's working now.... I find it odd it wouldn't be enabled by default though, I mean who doesn't want to see whos calling them?

    Anyway, cheers for the help.
    O2 have a similiar "glitch" in their system. It's probably just a case of the agent having forgot to provision it on your account.


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