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Can't get rid of Trojans
-
02-06-2009 10:15pmHi,
My laptop recently started turning the internet off itself, asking me did I want to change the homepage etc so I ran scans and picked up 2 trojans.
I have tried to follow the steps in this thread http://www.boards.ie/vbulletin/showthread.php?t=2055274237 but the comedian doesn't work as it detects a trojan.
Malware seems to quarantines and remove the threats but another scan shows them again.
Superantispyware ran for 22 hours without picking anything up and I had to stop the scan as I was leaving the house for a few days. Surely this scan shouldn't be this long??
I use AVG free version and superantispyware on my laptop.
AVG picks these trojans up sometimes and I have deleted them but then they show up again.
Sorry for the long post but this thing is driving me mental and I don't feel safe using the laptop that's infected with trojans.
Any help would be very much appreciated.0
Comments
-
hi
Download ComboFix from one of these locations:
Link 1
Link 2
* IMPORTANT !!! Save ComboFix.exe to your Desktop- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you don't know how to disable them then just continue on.
- Double click on ComboFix.exe & follow the prompts.
- As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.0 - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you don't know how to disable them then just continue on.
-
Hi,
Thanks for tking the time out to help me.
here is the log
ComboFix 09-06-01.03 - kennyserena 03/06/2009 17:06.1 - NTFSx86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.353.1033.18.1014.259 [GMT 1:00]
Running from: c:\users\kennyserena\Desktop\ComboFix.exe
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\windows\system32\drivers\Msft_Kernel_SynTP_01000.Wdf
c:\windows\system32\drivers\Msft_User_WpdFs_01_00_00.Wdf
c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
c:\windows\system32\x64
.
((((((((((((((((((((((((( Files Created from 2009-05-03 to 2009-06-03 )))))))))))))))))))))))))))))))
.
2009-06-03 16:12 . 2009-06-03 16:12
d
w- c:\users\kennyserena\AppData\Local\temp
2009-06-03 15:48 . 2009-06-03 15:51
d
w- C:\32788R22FWJFW.0.tmp
2009-06-02 17:26 . 2009-06-02 17:26
d
w- c:\windows\system32\EventProviders
2009-06-02 16:47 . 2009-06-02 22:01
d
w- c:\users\kennyserena\AppData\Local\Apple Computer
2009-05-31 22:22 . 2009-05-31 22:22
d
w- c:\users\kennyserena\AppData\Roaming\Malwarebytes
2009-05-31 22:22 . 2009-05-26 12:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-31 22:22 . 2009-05-31 22:22
d
w- c:\program files\Malwarebytes' Anti-Malware
2009-05-31 22:22 . 2009-05-31 22:22
d
w- c:\programdata\Malwarebytes
2009-05-31 22:22 . 2009-05-26 12:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-19 18:31 . 2009-06-03 06:14
d--h--w- C:\$AVG8.VAULT$
2009-05-19 17:55 . 2009-05-19 17:55 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-19 17:55 . 2009-05-19 17:55 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-05-19 17:55 . 2009-05-19 17:55 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-19 17:55 . 2009-06-02 16:27
d
w- c:\windows\system32\drivers\Avg
2009-05-19 17:55 . 2009-05-19 17:55 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-05-19 17:55 . 2009-05-27 12:07
d
w- c:\programdata\avg8
2009-05-19 17:55 . 2009-05-19 17:55
d
w- c:\program files\AVG
2009-05-18 18:19 . 2009-05-18 18:19 390664 ----a-w- c:\users\kennyserena\AppData\Roaming\Real\RealPlayer\Update\RealPlayer11.exe
2009-05-18 18:19 . 2009-05-18 18:19 390664 ----a-w- c:\users\kennyserena\AppData\Roaming\Real\Update\temp\~Upg5\RealPlayer11.exe
2009-05-08 19:39 . 2009-05-08 19:39 390664 ----a-w- c:\users\kennyserena\AppData\Roaming\Real\Update\temp\~Upg4\RealPlayer11.exe
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-03 16:00 . 2009-03-16 21:47 117760 ----a-w- c:\users\kennyserena\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-06-02 17:34 . 2007-11-11 19:11
d
w- c:\program files\Dl_cats
2009-05-29 14:15 . 2009-01-17 13:35
d
w- c:\users\kennyserena\AppData\Roaming\uTorrent
2009-05-21 17:27 . 2009-02-10 20:39
d
w- c:\program files\SUPERAntiSpyware
2009-05-13 16:01 . 2006-11-02 11:18
d
w- c:\program files\Windows Mail
2009-05-02 16:28 . 2009-05-02 15:58
d
w- c:\program files\HooTech
2009-05-01 14:16 . 2009-05-01 14:16 390664 ----a-w- c:\users\kennyserena\AppData\Roaming\Real\Update\temp\~Upg3\RealPlayer11.exe
2009-04-24 16:08 . 2009-04-24 16:07
d
w- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-04-24 16:08 . 2009-04-24 16:07
d
w- c:\program files\iTunes
2009-04-24 16:07 . 2009-04-24 16:07
d
w- c:\program files\iPod
2009-04-24 16:07 . 2008-09-22 17:06
d
w- c:\program files\Common Files\Apple
2009-04-24 15:59 . 2009-04-24 15:59 75048 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 8.1.1.10\SetupAdmin.exe
2009-04-24 15:54 . 2008-07-24 19:30
d
w- c:\program files\Safari
2009-04-12 20:42 . 2009-04-12 20:42 390664 ----a-w- c:\users\kennyserena\AppData\Roaming\Real\Update\temp\~Upg2\RealPlayer11.exe
2009-04-07 16:38 . 2007-10-30 05:06
d
w- c:\program files\Google
2009-04-06 21:40 . 2007-12-02 18:30
d
w- c:\program files\Yahoo!
2009-04-02 13:18 . 2009-04-02 13:18 390664 ----a-w- c:\users\kennyserena\AppData\Roaming\Real\Update\temp\~Upg1\RealPlayer11.exe
2009-03-24 17:11 . 2009-03-24 17:11 390664 ----a-w- c:\users\kennyserena\AppData\Roaming\Real\Update\temp\~Upg0\RealPlayer11.exe
2009-03-19 15:32 . 2009-04-24 16:08 23400 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-19 15:32 . 2009-03-19 15:32 23400 ----a-w- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86\GEARAspiWDM.sys
2009-03-17 03:38 . 2009-04-17 11:53 13824 ----a-w- c:\windows\system32\apilogen.dll
2009-03-17 03:38 . 2009-04-17 11:53 24064 ----a-w- c:\windows\system32\amxread.dll
2009-03-05 22:59 . 2009-03-05 22:59 36864 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-03-05 22:59 . 2009-03-05 22:59 1900544 ----a-w- c:\windows\system32\usbaaplrc.dll
2007-10-30 12:29 . 2007-10-30 12:20 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-04-07 39408]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-05-21 1830128]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSConfig"="c:\windows\system32\msconfig.exe" [2008-01-19 227840]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-11-17 815104]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-12-12 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-12-12 106496]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-12-12 81920]
"DLCGCATS"="c:\windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll" [2006-10-21 73728]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-19 1947928]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 11:05 356352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll c:\windows\System32\avgrsstx.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnk.CommonStartup
backupExtension=.CommonStartup
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Find Fast.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Find Fast.lnk
backup=c:\windows\pss\Microsoft Find Fast.lnk.CommonStartup
backupExtension=.CommonStartup
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Office Startup.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Office Startup.lnk
backup=c:\windows\pss\Office Startup.lnk.CommonStartup
backupExtension=.CommonStartup
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickSet.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickSet.lnk
backup=c:\windows\pss\QuickSet.lnk.CommonStartup
backupExtension=.CommonStartup
[HKLM\~\startupfolder\C:^Users^kennyserena^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OpenOffice.org 2.3.lnk]
path=c:\users\kennyserena\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 2.3.lnk
backup=c:\windows\pss\OpenOffice.org 2.3.lnk.Startup
backupExtension=.Startup
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-632377535-1855165183-1272042592-1000]
"EnableNotificationsRef"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{9C80D2EF-AE64-409A-B1D4-5FCDA94E22C8}"= UDP:c:\program files\Common Files\McAfee\MNA\McNASvc.exe:McAfee Network Agent
"{6F1BD231-4397-4337-AE0B-F1A02C79FE84}"= UDP:c:\windows\System32\dlcgcoms.exe:Lexmark Communications System
"{562650B4-D953-4E33-8184-12C00240DF28}"= TCP:c:\windows\System32\dlcgcoms.exe:Lexmark Communications System
"{E8010FB1-1F02-4997-B745-01440DA12B33}"= UDP:c:\windows\System32\spool\drivers\w32x86\3\dlcgpswx.exe:Printer Status Window
"{175AAE61-83E5-44BB-A83B-0ED5C26306A9}"= TCP:c:\windows\System32\spool\drivers\w32x86\3\dlcgpswx.exe:Printer Status Window
"{F4C801CE-4764-4546-9F27-0DCE8EA94E92}"= UDP:c:\program files\Dell AIO 810\DLCGmon.exe:Device Monitor
"{7AB1FD6C-DF90-4850-A1E5-39489B4516F2}"= TCP:c:\program files\Dell AIO 810\DLCGmon.exe:Device Monitor
"{32DDE5B6-86AC-43E6-9B44-0554E02EA305}"= UDP:c:\program files\Dell AIO 810\DLCGaiox.exe:All In One Center
"{536E4B67-F786-4C9D-920F-6441C9407255}"= TCP:c:\program files\Dell AIO 810\DLCGaiox.exe:All In One Center
"{F85FDFF8-6F12-46EF-983C-8DD1C995F036}"= UDP:c:\program files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe:FineScanManager
"{036AE1D1-A37F-4D53-BAAA-C9578AB0ACDF}"= TCP:c:\program files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe:FineScanManager
"{22D0CA43-4018-44B4-BC93-7124B30A1D37}"= Profile=Public|c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{2C4CE455-D399-4B0F-9A4E-F00932C5F700}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{0334752D-B3F5-4F45-83A7-EFB0D0591DF3}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{A09C6E52-25A7-4B2F-9651-8822C837B02F}"= c:\program files\Skype\Phone\Skype.exe:Skype
"{D81EC5ED-C84E-439F-8530-91B9EA6BE1AC}"= UDP:c:\program files\uTorrent\uTorrent.exe:µTorrent (TCP-In)
"{D1E4FE58-F1FA-43CA-86C7-F5CEB3D58832}"= TCP:c:\program files\uTorrent\uTorrent.exe:µTorrent (UDP-In)
"{8D1CA911-C68E-4F52-911D-E2824848272A}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{23CD1838-6564-4AD2-B8EF-44ED90696FB5}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"TCP Query User{20231ABF-A194-4C24-82F6-A3BDB0F6AE3D}c:\\program files\\utorrent\\utorrent.exe"= UDP:c:\program files\utorrent\utorrent.exe:µTorrent
"UDP Query User{54150542-FC3A-42B7-A784-94AAC6989424}c:\\program files\\utorrent\\utorrent.exe"= TCP:c:\program files\utorrent\utorrent.exe:µTorrent
"{029B1BDB-581D-4C4C-8E08-B77A29C4870A}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{5CEB7F72-6854-4808-9256-F3DE71F15040}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"TCP Query User{7628D197-BF39-494B-94F2-C5E3744FB53C}c:\\program files\\real\\realplayer\\realplay.exe"= Disabled:UDP:c:\program files\real\realplayer\realplay.exe:RealPlayer
"UDP Query User{F722F6D9-9C62-4E07-9EDD-F2CBF5E47DE1}c:\\program files\\real\\realplayer\\realplay.exe"= Disabled:TCP:c:\program files\real\realplayer\realplay.exe:RealPlayer
"{54BEDAC8-D844-4E9D-A312-90428756D398}"= Disabled:c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{91F2D0AE-14F3-428B-B664-3B0FC308F05A}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{5A96076D-5EE1-405C-B971-8439591421F3}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{1B6D4963-1520-4EBE-931D-F2DC4CFD3B90}"= c:\program files\AVG\AVG8\avgupd.exe:avgupd.exe
"{3FF8514F-0FA8-445C-9FE2-167C88BE90D1}"= c:\program files\AVG\AVG8\avgnsx.exe:avgnsx.exe
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\drivers\avgldx86.sys [19/05/2009 18:55 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\drivers\avgtdix.sys [19/05/2009 18:55 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [15/01/2009 17:17 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [15/01/2009 17:17 55024]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [19/05/2009 18:55 298776]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [15/01/2009 17:17 7408]
S3 PAC7302;PAC7302 VGA USB Camera;c:\windows\System32\drivers\PAC7302.SYS [05/09/2008 16:49 457856]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
.
- - - - ORPHANS REMOVED - - - -
SafeBoot-procexp90.Sys
.
Supplementary Scan
.
uStart Page = hxxp://www.google.ie/webhp?sourceid=navclient&hl=en-GB&ie=UTF-8
TCP: {173ACABB-50BC-4B71-9834-8D6AD7C9BC79} = 172.31.140.69 172.30.140.69
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-03 17:12
Windows 6.0.6001 Service Pack 1 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCGCATS = rundll32 c:\windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
LOCKED REGISTRY KEYS
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2009-06-03 17:14
ComboFix-quarantined-files.txt 2009-06-03 16:14
Pre-Run: 21,093,183,488 bytes free
Post-Run: 20,962,656,256 bytes free
211 --- E O F --- 2009-06-02 20:190 -
hi
Please download ATF Cleaner by Atribune.-
Double-click
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser-
Click
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser-
Click
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
Please download Malwarebytes' Anti-Malware from Here
Double Click mbam-setup.exe to install the application.- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Go to Kaspersky website and perform an online antivirus scan.- Read through the requirements and privacy statement and click on Accept button.
- It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
- When the downloads have finished, click on Settings.
- Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
Archives
Mail databases
[*]Once the scan is complete, it will display the results. Click on View Scan Report.
[*]You will see a list of infected items there. Click on Save Report As....
[*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.0 -
Malware log as follows
Malwarebytes' Anti-Malware 1.37
Database version: 2214
Windows 6.0.6001 Service Pack 1
03/06/2009 17:45:01
mbam-log-2009-06-03 (17-45-01).txt
Scan type: Quick Scan
Objects scanned: 70702
Time elapsed: 7 minute(s), 55 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Ran the Kaspersky scan and it returned no threats or infections.
I tried to save the log as a text file on my desktop but it wouldnt save for me0 -
nearly done then
CLICK HERE to download the HijackThis Installer:- Save HJTInstall.exe to your desktop.
- Double-click on HJTInstall.exe to run the program.
- By default it will install to C:\Program Files\Trend Micro\HijackThis.
- Accept the license agreement by clicking the "I Accept" button.
- Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
- Click "Save log" to save the log file and then the log will open in Notepad.
- Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
- Come back here to this thread and paste the log in your next reply.
- Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
0 -
Advertisement
-
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:23:13, on 04/06/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Huawei technologies\Huawei UMTS Data Card\3 DataModem HSDPA.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/webhp?sourceid=navclient&hl=en-GB&ie=UTF-8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O3 - Toolbar: bigmaq Toolbar - {a1b2f3fa-dd1d-470b-a23e-a133b2f8ef60} - C:\Program Files\bigmaq\tbbigm.dll (file missing)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: thechatterbox.cc Toolbar - {7f312b9a-208b-49fa-8218-b9aa22ec1463} - C:\Program Files\BigMAQ\tbBigM.dll (file missing)
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{173ACABB-50BC-4B71-9834-8D6AD7C9BC79}: NameServer = 172.31.140.69 172.30.140.69
O17 - HKLM\System\CS1\Services\Tcpip\..\{173ACABB-50BC-4B71-9834-8D6AD7C9BC79}: NameServer = 172.31.140.69 172.30.140.69
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll C:\Windows\System32\avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcg_device - - C:\Windows\system32\dlcgcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 6192 bytes0 -
Blue_Lagoon wrote: »You are running Vista SP1? Note that SP2 was released a few days past and you should upgrade or possibly suffer more problems?
It wont let me install it. I have tried it loads of times.0 -
fix these with HJT
O3 - Toolbar: bigmaq Toolbar - {a1b2f3fa-dd1d-470b-a23e-a133b2f8ef60} - C:\Program Files\bigmaq\tbbigm.dll (file missing)
O3 - Toolbar: thechatterbox.cc Toolbar - {7f312b9a-208b-49fa-8218-b9aa22ec1463} - C:\Program Files\BigMAQ\tbBigM.dll (file missing)
reboot and post a new HJT log0 -
Not sure if I did that correctly. I checked the above files on HJT and fix checked them, and then rebooted and ran the scan again giving me this log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:23:13, on 04/06/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Huawei technologies\Huawei UMTS Data Card\3 DataModem HSDPA.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/webhp?sourceid=navclient&hl=en-GB&ie=UTF-8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O3 - Toolbar: bigmaq Toolbar - {a1b2f3fa-dd1d-470b-a23e-a133b2f8ef60} - C:\Program Files\bigmaq\tbbigm.dll (file missing)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: thechatterbox.cc Toolbar - {7f312b9a-208b-49fa-8218-b9aa22ec1463} - C:\Program Files\BigMAQ\tbBigM.dll (file missing)
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{173ACABB-50BC-4B71-9834-8D6AD7C9BC79}: NameServer = 172.31.140.69 172.30.140.69
O17 - HKLM\System\CS1\Services\Tcpip\..\{173ACABB-50BC-4B71-9834-8D6AD7C9BC79}: NameServer = 172.31.140.69 172.30.140.69
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll C:\Windows\System32\avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcg_device - - C:\Windows\system32\dlcgcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 6192 bytes0 -
Advertisement
-
can you try it once more, but make sure to select Hijackthis and run it as admin, can do that by right clicking on it and selecting that option0
-
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:18:50, on 06/06/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\sttray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Huawei technologies\Huawei UMTS Data Card\3 DataModem HSDPA.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/webhp?sourceid=navclient&hl=en-GB&ie=UTF-8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{173ACABB-50BC-4B71-9834-8D6AD7C9BC79}: NameServer = 172.31.140.69 172.30.140.69
O17 - HKLM\System\CS1\Services\Tcpip\..\{173ACABB-50BC-4B71-9834-8D6AD7C9BC79}: NameServer = 172.31.140.69 172.30.140.69
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_9993303B90FE6C1D.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll C:\Windows\System32\avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcg_device - - C:\Windows\system32\dlcgcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 6003 bytes0 -
Your logs are clean
Follow these steps to uninstall Combofix and tools used in the removal of malware- Click START then RUN
- Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
- Download OTC to your desktop and run it
- Click Yes to beginning the Cleanup process and remove these components, including this application.
- You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.
Please download JavaRa to your desktop and unzip it to its own folder- Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
- Accept any prompts.
- Open JavaRa.exe again and select Search For Updates.
- Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.
Below I have included a number of recommendations for how to protect your computer against malware infections.- Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer. - SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
- SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
- Make Internet Explorer more secure
- Click Start > Run
- Type Inetcpl.cpl & click OK
- Click on the Security tab
- Click Reset all zones to default level
- Make sure the Internet Zone is selected & Click Custom level
- In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
- Next Click OK, then Apply button and then OK to exit the Internet Properties page.
- ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
- MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
- Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here
If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.- NoScript - for blocking ads and other potential website attacks
- McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
- Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
- ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
- FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
- Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
- Please read my guide on how to prevent malware and about safe computing here
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Thanks very much for your help. I'm extremely grateful
I have followed your recommendations so hopefully I don't encounter this problem again.
Thanks again0
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