Calls log on Nokia E51

smashey

I have a problem with my E51 in that the calls log isn't working. I only noticed this morning after seeing a missed call and when I looked at the number, it came up with a call from yesterday. I then realised that my dialled numbers and received number logs aren't working weither.

Would any of you know what the problem is or is the phone just giving up?

Thanks

Mimikyu

This post has been deleted.

smashey

I cleared the log this morning and and have received a few calls since then with nothing showing up on the log.

This has me baffled.

jamesd

Have you turned off and on the phone?

dmn

smashey wrote: »

I cleared the log this morning and and have received a few calls since then with nothing showing up on the log.

This has me baffled.

have you tried removing the battery (while the handset is turned on) and leaving it out for a few seconds and putting it back in?

otherwise you may need to do a software update with nokia pc suite. just make sure you back up everything you have on your phone with the pc suite before updating. also it is a good idea to remove your memory card (if any) before update is carried out.

hope one of those help

smashey

jamesd wrote: »

Have you turned off and on the phone?

Dohhh. Face palm. I tried this and it worked. Thanks james for telling me what I should have done initially.

dmn wrote: »

have you tried removing the battery (while the handset is turned on) and leaving it out for a few seconds and putting it back in?

otherwise you may need to do a software update with nokia pc suite. just make sure you back up everything you have on your phone with the pc suite before updating. also it is a good idea to remove your memory card (if any) before update is carried out.

hope one of those help

I'll update the software anyway now that I'm home.

Random

I've seen this happen before as well and it can be as a result of faulty SIMs. If your SIM is old it might be worth getting it replaced (for free) in your local phone shop - just in case the issue comes back.

smashey

Random wrote: »

I've seen this happen before as well and it can be as a result of faulty SIMs. If your SIM is old it might be worth getting it replaced (for free) in your local phone shop - just in case the issue comes back.

Thanks Random.

Yeah, my SIM is a bit old now. I'll change it at the wekend.

flodis79

But the phone isn't that old? Strange, this shouldn't have anything to do with the sim.

smashey

The phone is less than a year old.

Random

Just speaking from experience