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ITIL Foundation Certificate

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  • 10-06-2009 4:04pm
    #1
    hamrog
    Closed Accounts Posts: 105 ✭✭


    Hi,

    Has anybody completed this certificate? How did you find it? Was it worthwhile?

    Hamrog


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    #2
    Static M.e.
    Registered Users Posts: 3,088 ✭✭✭Static M.e.


    Yes, I have

    Easy enough Cert, it teachs you processes and the ITIL way of doing things which most companies use now anyway.

    Overall, yes its worthwhile enough cert for an entry level one. I wouldn't pay for a course in it however


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    #3
    hamrog
    Closed Accounts Posts: 105 ✭✭hamrog


    Thanks Static M.E for taking the time to reply. Can you recommend any good training materials e.g. reference manuals etc?


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    #4
    Static M.e.
    Registered Users Posts: 3,088 ✭✭✭Static M.e.


    It was a couple of years ago now when I did it but I'll check my HomePC tonight and see if I have any notes or material on what I used.


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    #5
    Jaoibh
    Registered Users Posts: 253 ✭✭Jaoibh


    This isnt one I've heard of can you send it on to me aswell if you find it.

    thanks

    Dave


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    #6
    Static M.e.
    Registered Users Posts: 3,088 ✭✭✭Static M.e.


    Sorry guys forgot to check last night, my bad, Ill check over the weekend and post when i know more


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    #7
    Static M.e.
    Registered Users Posts: 3,088 ✭✭✭Static M.e.


    Checked my PC but I couldn't find anything related to ITIL, so sorry about that, I normally keep all my exam material.

    From memory I think I just studied an ebook on it, the exam itself was fairly easy and most of the topics were self explanatory. If you have worked in a help desk environment for any Medium - Large company you would have been using the ITIL way without even releasing it.


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