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DSL cutting out

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  • 11-06-2009 9:37am
    #1
    conolan
    Banned (with Prison Access) Posts: 586 ✭✭✭


    Anyone had an experience with short (< 1min) outages recently with DSL? I'm in Dunmore East, Imagine. This is happening with increased frequency for the last week or so. Connection goes dead, no email, can't ping etc. Then back within 60 seconds.


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    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,294 CMod ✭✭✭✭Spear


    conolan wrote: »
    Anyone had an experience with short (< 1min) outages recently with DSL? I'm in Dunmore East, Imagine. This is happening with increased frequency for the last week or so. Connection goes dead, no email, can't ping etc. Then back within 60 seconds.

    Sounds like noise on the line or a weak SNR margin.


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    #3
    conolan
    Banned (with Prison Access) Posts: 586 ✭✭✭conolan


    Doubtful about noise. It's sudden, like a switch off then on again.
    Friend on same road has just confirmed same thing over last few days. Think it's exchange level issue.


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    #4
    Boardnashea
    Registered Users Posts: 856 ✭✭✭Boardnashea


    I am in rural east Galway and have had new Eircom line to give BB for about 1 1/2 months. Fine for the first few weeks but now can't connect at all a lot of the time. DSL light flashing. Have tried resetting and dwitching off and on and sometimes comes back, sometimes not. I need to get some home time so I can call Eircom support to follow up.


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    #5
    conolan
    Banned (with Prison Access) Posts: 586 ✭✭✭conolan


    This issue here is different from that. For a start the DSL light remains on when the outage occurs.


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    #6
    kaizersoze
    Registered Users Posts: 7,042 ✭✭✭kaizersoze


    conolan wrote: »
    Doubtful about noise. It's sudden, like a switch off then on again.
    Friend on same road has just confirmed same thing over last few days. Think it's exchange level issue.

    What did Imagine say when you rang?


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    #7
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,496 Mod ✭✭✭✭Cabaal


    conolan wrote: »
    Doubtful about noise. It's sudden, like a switch off then on again.
    Friend on same road has just confirmed same thing over last few days. Think it's exchange level issue.

    Might be may not be, could be caused by electrical interference between you and the exchange also


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    #8
    conolan
    Banned (with Prison Access) Posts: 586 ✭✭✭conolan


    kaizersoze wrote: »
    What did Imagine say when you rang?

    Imagine are raising it with Eircom. They can actually see the outages in their log. Just wondered is theis my exchange only, or is it more widespread?


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