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Computer Won't Recognise Creative Zen VPLus

  • 20-06-2009 2:41am
    #1
    Fabio
    Registered Users, Registered Users 2 Posts: 2,263 ✭✭✭


    Hi guys,

    I'm stuck in a difficult one here as I'm going on a trip to the USA on Monday and need my MP3 player, the Zen VPLus but it's not being recognised by my Vista powered laptop.

    It was up to last night but now when I plug it in it'll charge away for me but I can't move music to it or anything. Windows tells me when I plug it in and it finds drivers and stuff that there was an error and I should plug it out and reconnect again.

    I have shut the PC down and tried again but to no avail.

    Any ideas????


Comments

  • #2
    sxt
    Registered Users, Registered Users 2 Posts: 2,757 ✭✭✭sxt


    Maybe try below which was suggested here:confused:http://en.kioskea.net/forum/affich-47343-my-computer-does-not-reconize-my-creative-mp3

    try the following: Go to Control-panel->device manager. Click on 'portable devices' and the zen should be listed. It may well have a warning sign on. Right click and click 'Update driver software'. Click 'Browse my computer for driver software'. Then click 'Let me pick from a list of device drivers on my computer. There should be an option of 'mtp device' Click that and then click 'next'. That should reinstall the driver and your pc then pick up the zen device again.


    Another option is to reset the player?


  • #3
    Outkast_IRE
    Registered Users, Registered Users 2 Posts: 7,516 ✭✭✭Outkast_IRE


    Its to do with vista updating to windows media player 11 and with windows vista you cant uninstall media player or roll it back as far as i know.
    Im in the same boat as you its not a problem with the player its the fact that creative arent updating software and drivers properly for my player check if you can get the latest ones for yours and install them from a xp machine


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