EirText Issues

gebbel

Sorry to butt in but may I ask: what are the differences between Eirtext Pro and the regular Eirtext that is free?

Thanks

vinnycoyne

gebbel wrote: »

Sorry to butt in but may I ask: what are the differences between Eirtext Pro and the regular Eirtext that is free?

Thanks

EirText Pro
Send messages to EirText & EirText Pro users using Push messaging (subscription).
Receive messages from EirText for Mac & EirText Pro users via Push messaging.
Check message delivery status (O2.ie)
Receive delivery reports (O2.ie & requires EirText for Mac)
International message sending (except O2 UK, Meteor & Three).
Landscape SMS.
Ability to use larger font in landscape mode.
Signature
Message scheduling (O2.ie & Vodafone.ie only).
Message forwarding from history.
Dial directly from history.

tripoli8647

Morning Vinny,

any idea on a timeframe - when we should expect an updae to fix this login issue?

Thanks

lackofcolour wrote: »

EirText Pro
Send messages to EirText & EirText Pro users using Push messaging (subscription).
Receive messages from EirText for Mac & EirText Pro users via Push messaging.
Check message delivery status (O2.ie)
Receive delivery reports (O2.ie & requires EirText for Mac)
International message sending (except O2 UK, Meteor & Three).
Landscape SMS.
Ability to use larger font in landscape mode.
Signature
Message scheduling (O2.ie & Vodafone.ie only).
Message forwarding from history.
Dial directly from history.

vinnycoyne

O2 are helping investigate the issue, so I cannot give a timeframe.

I don't believe it's an issue that can be fixed with a software update, but let's wait and see.

Vinny.

FLCP

lackofcolour wrote: »

O2 are helping investigate the issue, so I cannot give a timeframe.

I don't believe it's an issue that can be fixed with a software update, but let's wait and see.

Vinny.

Vinny,
Been using the free version for a while and works 100%. I'm willing to invest a few quid in the full version for international texts but there are obviously some issues at the moment. If you could post an update when you think you have the problems solved I'll launch into it.
Thanks,
FLCP

vinnycoyne

FLCP wrote: »

Vinny,
Been using the free version for a while and works 100%. I'm willing to invest a few quid in the full version for international texts but there are obviously some issues at the moment. If you could post an update when you think you have the problems solved I'll launch into it.
Thanks,
FLCP

Thanks. If you're using the free version without any issues, then you won't have any trouble with the Pro version.

The problem discussed here affects both versions of the app (not to mention any other app trying to access O2.ie, including Safari), but only for certain users on 3G.

Vinny.

vinnycoyne

The O2.ie login issue over 3G/EDGE should now be resolved.

If you're still having issues, pop over to the support forum.

Thanks,

Vinny.

Luckycharms_74

Hey Vinny

I'm having a problem with the message count. It shows 0 remaining, but on o2 webtext site it shows 150. I know O2 release an update on their app, because for the last couple of days it showed under the webtext "Site Unavailable", it has been resolved in the new update. Should I just uninstall and reinstall Eirtext PRO to fix this???

speedboatchase

Sadly it still won't work for me, had to change my price plan from free o2 calls to free o2 texts

vinnycoyne

Luckycharms_74 wrote: »

Hey Vinny

I'm having a problem with the message count. It shows 0 remaining, but on o2 webtext site it shows 150. I know O2 release an update on their app, because for the last couple of days it showed under the webtext "Site Unavailable", it has been resolved in the new update. Should I just uninstall and reinstall Eirtext PRO to fix this???

No, I need to push out an update to fix this. I'm currently testing the update at the moment and will submit to Apple when it's ready.

The app will work fine, it's just the counter that's broken.

gebbel

Been using Eirtext Pro for 1 week now and it is a magnificent app. Well done to those who designed it and continue to offer support.

Stuxnet

Just a note vinney, mentioned before, not sure was it addressed in recent updates, but still getting the last word of text dropped from some of the messages, not all, but regulary enough, just happened a minute ago !!

Cheers

vinnycoyne

BOBBY wrote: »

Just a note vinney, mentioned before, not sure was it addressed in recent updates, but still getting the last word of text dropped from some of the messages, not all, but regulary enough, just happened a minute ago !!

Cheers

The update that addresses this should (hopefully) be available in the next few days.

Stoolbend

tripoli8647 wrote: »

Just an update on this - When I reinstall / turn of push / reboot, etc - It works for a couple of texts then fails constantly.

I need to reinstall each time and reboot which obviously isn't feasible..

Ay updates on the issue / a resolution?

Thanks

Hi Vinny,

I'm having a similar problem. It just says logging in and goes no further. I need to reboot my phone and then it works for a few messages. I'm a using EirTextPro on vodafone.

vinnycoyne

Please open a support topic at http://support.eirtext.com and we'll run through some troubleshooting options.

Vinny.

dazedandlost

Hi Vinny,

Got the update this morning but it keeps crashing and throwing me out of the app. Have done reset but not fixing this...

Any ideas and anybody else getting updated app working?

vinnycoyne

dazedandlost wrote: »

Hi Vinny,

Got the update this morning but it keeps crashing and throwing me out of the app. Have done reset but not fixing this...

Any ideas and anybody else getting updated app working?

Hi, please see instructions here on how to email on crash logs: http://www.vinnycoyne.com/lackofconcept/?p=221

culabula

lackofcolour wrote: »

Hi, please see instructions here on how to email on crash logs: http://www.vinnycoyne.com/lackofconcept/?p=221

My update, applied this morning, worked for a few hours (only sent a couple of texts) and then locked me out. Refusing point-blank to launch now. Furthermore, it no longer appears to be in the UK App Store.

vinnycoyne

There was an issue with the update, so I had to pull it from the store. It's now been fixed, so I'm waiting on Apple to approve the update.

culabula

lackofcolour wrote: »

There was an issue with the update, so I had to pull it from the store. It's now been fixed, so I'm waiting on Apple to approve the update.

Great!

Dermoth

Hi, Eitext pro won't send on the 3G network on vodafone since the carrier update last night. can't seem to register for push. Any fixes?

vinnycoyne

Dermoth wrote: »

Hi, Eitext pro won't send on the 3G network on vodafone since the carrier update last night. can't seem to register for push. Any fixes?

Sounds like a network issue. Try reboot the phone.

The 3.2.4 update has also been approved and is available for download now.

culabula

lackofcolour wrote: »

Sounds like a network issue. Try reboot the phone.

The 3.2.4 update has also been approved and is available for download now.

Just downloaded it: rebooted phone, too. No change, still refuses to launch. Any suggestions?

culabula

culabula wrote: »

Just downloaded it: rebooted phone, too. No change, still refuses to launch. Any suggestions?

Working now. I was forced to delete it and re-install, which I really did not want to do. However, that appears to have fixed it.

speedboatchase

culabula wrote: »

Working now. I was forced to delete it and re-install, which I really did not want to do. However, that appears to have fixed it.

Tried that myself, didn't work.

Dermoth

Vinny,

As per my earlier post. Eirtext Pro won't connect via Vodafone only on Wifi. It seems that the Push option isn't available in my settings. Any ideas?

Thanks,
Dermot

vinnycoyne

Dermoth wrote: »

Vinny,

As per my earlier post. Eirtext Pro won't connect via Vodafone only on Wifi. It seems that the Push option isn't available in my settings. Any ideas?

Thanks,
Dermot

Can you log in to the Vodafone.ie website in Safari when on 3G?

Dermoth

Yes I can.

vinnycoyne

Dermoth wrote: »

Yes I can.

Cool, thanks. Will you please send an email to eirtextpro@vinnycoyne.com and we'll take it from there.

bkehoe

lackofcolour wrote: »

Can you log in to the Vodafone.ie website in Safari when on 3G?

This is actually intermittant and something I've mentioned to VF with no response (as usual) a few times.

For some reason, using the Live APN only, you cannot log into 'My Vodafone'. It just kicks you back to the login prompt again. Using the HS or ISP APNs results in a 100% success rate at logging in. This is the cause, I presume, of the reason Eirtext Pro doesn't work reliably with the Live APN using Vodafone Webtexts as I presume the app is logging into 'my vodafone' behind the scenes.

Quite annoying for me as I only use Eirtext when abroad and thats when I 'need' to be using the Live APN, so more often than not either have to send a normal SMS or find some free wifi to be able to use Eirtext.

vinnycoyne

Thanks for that info.

Keep pushing VF on the issue. O2 had a similar problem with their Internet APN a few months back and their engineers fixed it.

Dermoth

Vinnie, I have been out of the country for a while and came back and this issue now seems to be solved. So it must have been the network. Thanks for the help and apologies for thinking it was on the software side.

Stuxnet

whats the story with the my account info badges,
MIA since o2 took over ???

Stuxnet

BOBBY wrote: »

whats the story with the my account info badges,
MIA since o2 took over ???

bump, LOC
as i paid for this app at the time..., any news on a fix ?

vinnycoyne

If you tap a section, the badges are still shown.

Stuxnet

lackofcolour wrote: »

If you tap a section, the badges are still shown.

not for me, they used to, but stopped after an update while back ??

maybe a re-install might do the trick, i assumed there was a bug...
eta, no joy after a reinstall, prob some jb related conflict, no problem, i can live with it ! but it used work, thats the strange thing

vinnycoyne

On second thoughts, I'm actually running a prerelease version that fixes the issue. It'll be out in a few days. For some reason i thought it was out already.

Fingleberries

Hi All,

With the Eirtext Pro version updated for iOS4, The new features (downloading messages sent on o2.ie, not just your history from Eirtext; fast switching; background sending, etc.) and the new UI are really nice - another great improvement by Vinny.


I have noticed on the 3Gs that it sometimes may not get past the "updating address book" stage, just returns to home screen.

Here's a tip to get it working that I discovered. If you bring up the multitasking bar, Eirtext Pro is still running down there. Where you start it from there it opens up properly and you can use it to your hearts content.


It's probably something that will be sorted soon, but overall another great improvement on an already excellent app.

bluemachaveli

Well done on the Eirtext update Vinny! Looks fantastic on the iPad!

Lulala

I am running Eirtext Pro on an iPhone 3G so do not have multitasking. I have the same problem of not getting past the "Importing Message History" message, and the app just crashes/returns to the home screen.
Any advice on how I can get past this so that I can use this great app?
Cheers.

vinnycoyne

Thanks everyone! And apologies for the issues - we spent almost three months testing this build, but there are always a few bugs that manage to sneak through.

For those having issues, I'm currently working on the crashes, so they'll be fixed in the next update. You can keep track of what's going on by visiting the support forum @ http://support.eirtext.com.

There are also some tips to try if you'd like to get it back up and running yourself (although if you have a large address book - e.g. over 500 contacts - you might have to wait for the update)

If you have any other problems or suggestions, you can also use the link above.

Thanks,

Vinny.

nava

Lulala wrote: »

I am running Eirtext Pro on an iPhone 3G so do not have multitasking. I have the same problem of not getting past the "Importing Message History" message, and the app just crashes/returns to the home screen.
Any advice on how I can get past this so that I can use this great app?
Cheers.

I had similar problem to you or when it didn't crashed in the Message history I will see 1 account for eachtime I open the App, fixed it for me by deleting the app and doing a new install.

Dades

Eirtext Pro had got very slow on 3.1.3 for me (don't know whether that was O2's fault though...)

Anyway the latest version on OS4 is amazing. Fires off group mails quick as you like! Back to saving money on texts!

willah

Dades wrote: »

Eirtext Pro had got very slow on 3.1.3 for me (don't know whether that was O2's fault though...)

Anyway the latest version on OS4 is amazing. Fires off group mails quick as you like! Back to saving money on texts!

How do you send group texts? I could do it on the older version but now I can't. When I press group the screen goes blue and I can't select any of my contacts :mad:

Dades

willah wrote: »

How do you send group texts? I could do it on the older version but now I can't. When I press group the screen goes blue and I can't select any of my contacts :mad:

Today I just used an older group mail from my sent mails - but now I see the setup has been changed for new mails.

In a new mail you search from you contacts and add them. Then you're prompted to type your text. If you click HIDE you can then go back and add more contacts. They are displayed in the top bar as you add them.

willah

Dades wrote: »

Today I just used an older group mail from my sent mails - but now I see the setup has been changed for new mails.

In a new mail you search from you contacts and add them. Then you're prompted to type your text. If you click HIDE you can then go back and add more contacts. They are displayed in the top bar as you add them.

Oh thanks for that yeah have it now cheers

Stuxnet

any way i can go back to an old eirtext pro version, as a paid for app, i'm extremely unhappy with the new UI and i can hardly send a text without it crashing and returning me to home screen
its very annoying, this used be a great app, when things were kept simple, and it just worked
if any one can point me in the direction of an ipa i can install myself, i did pay for the app so i think i should be allowed go back to old version ?

nava

BOBBY wrote: »

any way i can go back to an old eirtext pro version, as a paid for app, i'm extremely unhappy with the new UI and i can hardly send a text without it crashing and returning me to home screen
its very annoying, this used be a great app, when things were kept simple, and it just worked
if any one can point me in the direction of an ipa i can install myself, i did pay for the app so i think i should be allowed go back to old version ?

My wife has the same problem on a 3GS with 3.0 firmware.

The older version should be in the trash, go there you should see the "Original Location" select it and restore the item, after go to that location and drag it to your Itunes it will ask you to Replace so say Yes to it, that way you get the older version back.

Tazzle

BOBBY wrote: »

any way i can go back to an old eirtext pro version, as a paid for app, i'm extremely unhappy with the new UI and i can hardly send a text without it crashing and returning me to home screen
its very annoying, this used be a great app, when things were kept simple, and it just worked
if any one can point me in the direction of an ipa i can install myself, i did pay for the app so i think i should be allowed go back to old version ?

I'm also getting very frequent crashes when attempting to send a text. 3GS iOS4. Very frustrating when you're sending a long message.

vinnycoyne

If you're experiencing crashes, please send on crash logs so I can diagnose the problem. You can find full instructions on how to do this here: http://www.vinnycoyne.com/?p=221

You can report bugs & give feedback over at http://support.eirtext.com

Cheers,

Vinny.