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Chorus NTL in Letterkenny?

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  • 01-07-2009 4:28pm
    #1
    motherfunker
    Closed Accounts Posts: 397 ✭✭


    Can I get Chorus NTL broadband and TV in Letterkenny? I have been on the website twice in the last 2 weeks, filled out the forms, waiting for them to contact me but I have still heard nothing. Maybe I have missed it on the web site but I cant find a phone number for them.
    Has anybody got any experience with them, I want to leave Sky, they wont give me a cheap sky plus box like they are offering new customers, I signed up the week before they offered the cheap deal, my friends have since got it for €25, they want €150 from me.


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    #2
    muffler
    Registered Users Posts: 46,095 ✭✭✭✭muffler


    Their phone number is 1890 940 624.

    This is their web site

    oh and if you still havent got the Sky installed you have the right to cancel AFAIK


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    #3
    motherfunker
    Closed Accounts Posts: 397 ✭✭motherfunker


    I'm after spending 20 minutes on the phone listening to their recorded message about being dealt with soon. Can anybody save me from going through that again and tell me if they actually do operate in letterkenny, I dont mind waiting if they do but I dont want to do all that again to be told they dont do it up here. Cheers.


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    #4
    babaloushka
    Closed Accounts Posts: 490 ✭✭babaloushka


    According to the availability checker on the site, it would appear that the service is available in only 4 towns in the county - Donegal, Bundoran, Ballyshanon and Buncrana. Shame about the Sky+ box, but maybe you can still cancel as Muffler says? Then you could just sign up again :pac:


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    #5
    muffler
    Registered Users Posts: 46,095 ✭✭✭✭muffler


    Clicking on the "Television" tab at the top of the page will then bring you to a new page where you can enter details of the area you are in. Letterkenny is not included unfortunately but then again the web site may not be up to date.


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    #6
    motherfunker
    Closed Accounts Posts: 397 ✭✭motherfunker


    I've been with sky for a year now, contract is coming up for renewal thats why I was thinking about changing. They dropped the price to €50 after I signed up and brought it down again to €25 more recently. As an existing customer the cheapest they will offer me is €150 or €50 for skyHD plus €15 a month extra.
    Does anyone know if I cancelled my subscription with sky could I sign up again as a new customer? I'm sure they have some way of preventing me doing that.


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    #7
    Redsoxfan
    Registered Users Posts: 5,325 ✭✭✭Redsoxfan


    Don't know anyone in/around Letterkenny on Chorus/NTL


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    #8
    GSF
    Registered Users Posts: 1,717 ✭✭✭GSF


    Dont do it!! Chorus/ NTL have the worst customer service of any company in Ireland.


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    #9
    muffler
    Registered Users Posts: 46,095 ✭✭✭✭muffler


    motherfunker wrote: »
    Does anyone know if I cancelled my subscription with sky could I sign up again as a new customer? I'm sure they have some way of preventing me doing that.
    When the contract is up cancel the sub then watch out for offers they have (new offers every month). Put the new sub in someone else's name who lives there - partner, brother, sister, parent etc. Probably safer to use a different bank a/c if paying by direct debit.

    Have a read at this or maybe post in that thread also.


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    #10
    babaloushka
    Closed Accounts Posts: 490 ✭✭babaloushka


    motherfunker wrote: »
    I've been with sky for a year now, contract is coming up for renewal thats why I was thinking about changing. They dropped the price to €50 after I signed up and brought it down again to €25 more recently. As an existing customer the cheapest they will offer me is €150 or €50 for skyHD plus €15 a month extra.
    Does anyone know if I cancelled my subscription with sky could I sign up again as a new customer? I'm sure they have some way of preventing me doing that.

    I'm not with Sky - I'm too cheap and use free to air and a satellite dish, which gives me all I want. There's a Satellite forum here on Boards http://www.boards.ie/vbulletin/forumdisplay.php?f=55 that might be able to answer your question. I've seen posts there that suggest a couple of options - I can't say if either will work:
    a) you can cancel and get wife/partner to sign up as a new customer or
    b) you can ring them and tell them you're cancelling and see if they will offer the box free to keep you.


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    #11
    babaloushka
    Closed Accounts Posts: 490 ✭✭babaloushka


    :o You just got in before me, Muffler - not quick enough on the old keyboard.


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    #12
    Dani Adelante
    Registered Users Posts: 24 ✭Dani Adelante


    They don't have it in Letterkenny I'm afraid. I used to work for them. They have it in a couple of places, like Ballyshannon, Lifford, Buncrana, but not Letterkenny.
    Think you'll have to stick with Sky. :(


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    #13
    foxshooter243
    Closed Accounts Posts: 1,461 ✭✭✭foxshooter243


    GSF wrote: »
    Dont do it!! Chorus/ NTL have the worst customer service of any company in Ireland.


    Yep..I had it in Buncrana..pure rubbish..go with free to air at least youll be able to watch the TV;)


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