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voucher

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  • 01-07-2009 5:18pm
    #1
    JAMM222
    Registered Users Posts: 737 ✭✭✭


    Hi

    My sisters bought me a voucher for an airline for my birthday last december. I decided to use it today only to be told that there was a glitch in their system on the day that they bought the voucher and that they never charged my sisters card. They never informed my sister about this and i only figured it out because i tried to use the voucher. At the moment my sister is going through her bank statements to see if it went through or not. I have an email with a reference number stating that this is my voucher for x amount and a set of terms and conditions. My question is that if they didnt charge my sisters card have i any entitlement to the voucher as they never bothered to notify myself or my sister about theit "glitch"?

    Cheers


Comments

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    #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    No payment = no voucher.


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    #3
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    Well if your voucher looks identical to one that was paid for....

    Is it that the number your quoting is not showing as sold? If so, as in a shop you would be left with a worthless credit card but no CC charge, if this happened you wouldn't have a case.


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