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Vodafone online [merged]

  • 09-07-2009 1:30pm
    #1
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭


    I have noticed that it takes a long time for calls to appear online. It is taking up to days for some calls to register. Is this normal for VF?


Comments

  • #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,947 Mod ✭✭✭✭whiterebel


    I asked the same of their CS weeks ago as its taking 3 maybe 4 days to appear. She said they were working on it, but it sounded like I was being fobbed off......


  • #3
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    O2 can sometimes take over a day and when your billing date occurs it won't update online for 4 or 5 days sometimes.

    Meteor seems to be the most up to date one out there taking about 2 hours sometimes.

    Might be worth emailing (care@vodafone.ie) or calling (1907) to see what the official line is?


  • #4
    jesus_thats_gre
    Registered Users, Registered Users 2 Posts: 17,441 ✭✭✭✭jesus_thats_gre


    Bond-007 wrote: »
    I have noticed that it takes a long time for calls to appear online. It is taking up to days for some calls to register. Is this normal for VF?

    Yes.


  • #5
    jesus_thats_gre
    Registered Users, Registered Users 2 Posts: 17,441 ✭✭✭✭jesus_thats_gre


    Random wrote: »
    Meteor seems to be the most up to date one out there taking about 2 hours sometimes.

    Might be worth emailing (care@vodafone.ie) or calling (1907) to see what the official line is?

    I think Meteor bill postpay calls in real time.


  • #6
    brendanuk
    Closed Accounts Posts: 85 ✭✭brendanuk


    jesus_thats_gre wrote: »
    I think Meteor bill postpay calls in real time.

    Don't know how they do itm but it is pretty damn good :)


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  • #7
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,947 Mod ✭✭✭✭whiterebel


    I know there was a thread about this not long ago, but I can't find it through the search. Anyway, Unbilled calls now running 6 days behind, this is a joke. Is it coincidence that this happens around billing dates? Add this to how badly their website is designed, I miss the O2 one, which had drastically improved just before I switched.

    Pet Hates:

    Your unbilled minutes and used data are in 2 separate areas, they should be together

    3-6 days behind on unbilled minutes.

    Can't send one text to more than 5 people at a time, unless you want to pay for their "All@once" service. What a rip-off that is.

    Anyway, rant over.


  • #8
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    lol you even posted in it :p

    http://www.boards.ie/vbulletin/showthread.php?t=2055616406


  • #9
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,947 Mod ✭✭✭✭whiterebel


    Davy wrote: »
    lol you even posted in it :p

    http://www.boards.ie/vbulletin/showthread.php?t=2055616406

    D'oh!!!
    Thanks, Davy I thought I did, but I couldn't remember what it was called.....Still, the website is such a p.o.s. it deserves a second thread......:D


  • #10
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    2 threads merged


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