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thebagshoponline.com...?!?

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  • 09-07-2009 2:41pm
    #1
    Registered Users Posts: 164 ✭✭


    Well i recently bought a bag off their website http://www.thebagshoponline.com/ on the 22nd of July.
    However i haven't recieved it yet.

    I started investagating maybe a week ago to find that their website is offline? I got hold of a customer care number, not 100% if this is correct 01-4566890. Everytime i call its engaged. I have tried sending an email to: info@thebagshoponline.com, returns@thebagshoponline.com, sales@thebagshoponline.com
    But as i thought, it failed to deliver.

    Its only 40 quid but still.

    Any suggestions, numbers... anything? Are they still in business?


Comments

  • Closed Accounts Posts: 189 ✭✭strongbluebell


    Not good news I'm afraid, most of their shops in Dublin seem to be closed, Talbot St, Stephens Green, Ilac Centre are ones I've seen.
    However if you've paid by credit card I think you should be covered.


  • Subscribers Posts: 19,425 ✭✭✭✭Oryx


    It seems to be owned by a company called Formview, and according to a google trawl for the name, they went into liquidation on the first of this month.


    And selling off their stock.


  • Registered Users Posts: 164 ✭✭cono121


    Not good news I'm afraid, most of their shops in Dublin seem to be closed, Talbot St, Stephens Green, Ilac Centre are ones I've seen.
    However if you've paid by credit card I think you should be covered.

    You serious!:eek:
    Yup i paid by credit card, can I get a refund of some sort, do I go to the bank or keep chasing thebagshoponline?


  • Subscribers Posts: 19,425 ✭✭✭✭Oryx


    cono121 wrote: »
    You serious!:eek:
    Yup i paid by credit card, can I get a refund of some sort, do I go to the bank or keep chasing thebagshoponline?
    Talk to your cc provider.


  • Registered Users Posts: 164 ✭✭cono121


    Oryx wrote: »
    It seems to be owned by a company called Formview, and according to a google trawl for the name, they went into liquidation on the first of this month.


    And selling off their stock.


    Should i ring these, they are technically selling my bag?


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  • Subscribers Posts: 19,425 ✭✭✭✭Oryx


    cono121 wrote: »
    Should i ring these, they are technically selling my bag?
    Wouldnt bother, you have no contract with them. And youre last in the line where the liquidator is concerned. Which is why a cc refund is your best call.


  • Registered Users Posts: 164 ✭✭cono121


    Oryx wrote: »
    Wouldnt bother, you have no contract with them. And youre last in the line where the liquidator is concerned. Which is why a cc refund is your best call.

    Yea, ok thanks for you help guys, appreciate it. I will be onto the credit company very soon, thanks!:)


  • Closed Accounts Posts: 77 ✭✭Shaneod21


    Yeah your cc company is the only person you can claim from!


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