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product key number

  • 11-07-2009 1:37pm
    #1
    kathmc42
    Closed Accounts Posts: 8 ✭


    Hi all,

    I'm setting up microsoft office on my laptop but it wont accept my product key number.It's the right number i'm entering.
    Any one any suggestions,i can only use it 16 times before i have to enter the product key.
    Thanks in advance


Comments

  • #2
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    did you uninstall any previous versions including trails?


  • #3
    robbie_998
    Closed Accounts Posts: 4,222 ✭✭✭robbie_998


    has the product key being used before ?

    product giving to you "USED" ?

    well sorry but theres not really much you can do there

    BUT

    if it is new and legit then microsoft should be able to sort you out


  • #4
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 92,442 Mod ✭✭✭✭Capt'n Midnight


    Don't forget that unless it's the student / home edition it can only be installed on ONE computer

    and it must be the same CD - you need the professional cd to use the profesional number

    If you have a valid license you can call the number on the license screen or if not then try the trial version or www.openoffice.org

    also check num lock is on - if in doubt use the numbers on the top of the keyboard ;)


  • #5
    kathmc42
    Closed Accounts Posts: 8 ✭kathmc42


    :)I havn't installed any previous versions,it just keeps rejecting as incorrect
    number.By the way i purchased the laptop in the states if that accounts for anything. I'll try all suggestions so thanks again


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