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UPC Dublin12 Primary DNS Server issues

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  • 12-07-2009 10:19pm
    #1
    FrankGrimes
    Registered Users Posts: 4,031 ✭✭✭


    I've been having troubles with my connection since I'd say Thursday. I'm on UPC/NTL's top package in Dublin 12 and my connection just completely drops every so often and I get 'Primary DNS Server cannot be reached' type erros in both IE8 and Firefox.

    I added the OpenDNS server (and a ScrubItFreeDNS one also) IP address into my DNS list. I did this in Windows 7 by going to the Properties of my wireless connection and going into the TCP IPv4 Properties and selecting the 'Use the following DNS server addresses' radio button and adding the IP addresses - is that the right way?

    Before going through the nightmare of trying to get meaningful support from UPC, I thought I'd check here to see if anyone has a similar problem (is it a known issue) and if anyone has tips on how to resolve it. Thanks.


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    #2
    guil
    Registered Users Posts: 10,495 ✭✭✭✭guil


    ya need to change the dns address on ur router


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    #3
    FrankGrimes
    Registered Users Posts: 4,031 ✭✭✭FrankGrimes


    guil wrote: »
    ya need to change the dns address on ur router

    Thanks, I've just done that now and we'll see how it goes - fine so far.

    Is this likely due to an issue with UPC's own DNS server?


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