Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
What Broadband suppliers are good at
Options
-
16-07-2009 1:19am#1I would like to say that after years of Internet experience and dealing with the various I.S.P's , Eircom, NTL ( now Chorus/NTL) BT, Esat, Ireland online -you remember.
Well, I can't ever remember getting a proper service, Eircom appeared not to know what a decent connection was till recently. and they didn't have to care because they had the monopoly.
I had to fold a start-up company because of not getting a proper service from Eircom.
BT - I was sick of spending up to 2 weeks going through invoices each time I got a statement and explaining to them that they had charged me too much, ( did get re-imbursed when I spent a lot of my time, proving to them they were wrong) They sent debt collectors, even though I was not in arrears, I won't bore you with the gross situation, One of their own employees agreed with me that they had no integrated system. I asked him "What System " They slyly billed me for an insurance paid to a company in Scotland to endemnify them (Bt) and not myself from lapsed payments. I eventually copped it and got away from them.
NTL - one day or night I hope to reach their planet and see whatever they see. i'v had enough problems with the TV. I get on average at least one person a week knocking on my door and offering me fantastic saving from their brilliant new, never to be re-peated offer that no one else can give me.
However, I went through all the changing to this and that company and it cost, and cost always , no savings only more costs and anoynance.
Oh Yes, changed to Perlico and they billed me for one month, They signed me up even though they knew they could not give me coverage in my area, but they still got thier little whack out of it.
In Ireland they call this commerce, fair trading, in New York they would be honest and call it gangsterism.
I hate complaining , I detest it, but it is the only way.
Hello, H-e-l-l-o, Is any decent providers out there ?, Shooks ! :eek:
Ah I feel better now. Ya just got to laugh or you'll crack
Have a nice day
Oh yeh, there good at taking your money ! 0
Comments
-
Sadly CAI and ASAI are quangos and don't help much. The regulators are only interested in some mythical level of "competition" and not mis-selling or consumer rights/protection/standards.
eircom's main difficulty these days is crushing debt caused by so called "investors" (asset strippers really), over €4B inc pension shortfalls, maybe over €5B.
UPC is working hard to upgrade a rubbish network that saw little investment over 20 years to a high standard. They will get there eventually. However they "inherited" NTL's and Chorus's CS depts and kept the Chorus one. That will take a bit of work.
BT took over Esat's infrastructure and Culture.
Magnet & Smart are too small. Magent relies on fibre and Smart on LLU.
Perlico (owned by Vodafone, bought for Customer database?) is just an eircom reseller. Not a real ISP IMO.
Imagine is mix of three things: IBB ripwave (poor), IBB Breeze wireless (OK) and reselling eircom DSL. They are probabily still fixing up IBB's network and digesting it.
Digiweb, where you can get Metro is not bad. They are a real ISP and Hosting Centre and their billing seems to mostly work. They also resell eircom DSL and can provide Satelite and fibre too.
There are threads on Clearwire, Permanet and Ice.
The Mobile operators are flogging Mobile Internet Data package that sits on their Phone network. It will never be Broadband. (Meteor, 3, O2, Vodafone and eircom selling Meteor).
Most of the rest are either very regional wireless operators (often better than many of the "National" ISPs) or resellers of eircom (utv etc).
Virtually no-one using phone lines (DSL, LLU) is making any money. eircom gets all the "profit" from that, but it goes down the black hole of their debt repayments so nothing is invested.
ITR sold IBB to Imagine because it had taken over €50M losses and made no profit. Smart is for sale as it has debt of over €50M and makes no money.
Magnet is only going invest in N.I. in future as infrastucture is too poor here. BT may concentrate on Commercial & Corporate, not Domestic Retail. Read this to see why Broadband is going to get worse in Ireland.
http://www.boards.ie/vbulletin/showthread.php?t=2055619459
Who are you getting Broadband from at the minute?0 -
Thank you Watty for your very helpful information.
I went back to Eircom as they ironically were the only company that could give me the broadband coverage.
I tried Clearwire wireless, very nice people to deal with, but sadly they were just not able to give me the speed.
I would love to get 10 or 20 mbs but at the moment the packages are still too dear.
Maybe the market forces will cause someone to do a Ryanair strategy sooner or later.
More info...
Esat spent 5 years laying fiber optic around Dublin, the result was that if Eircom wanted to dig a hole they had to get permission from Esat. Told to me from the horse's mouth.
bye and thanks 0 -
-
-
-
Advertisement
-
-
-
-
-
-
Advertisement
-
-
-
north or south?What the hell is going on in Korea?!
seriously though, what's going on is state of the art fibre infrastructure and investment in the future. i.e. everything that's not going on here.
stick with ntl mate, they'll come good.
i had a few problems with mine when i first got it and it was just that people were signing up quicker than they could provide the capacity, so it took a little while for the speeds to pick up, but they did and it's all good.
you have to remember they are currently investing millions in upgrading their infrastructure (about the only people in ireland who are) so it might take a while for them to upgrade the back end so you get your full speeds as they can only do those upgrades when they reach capacity on what's there already.0 -
Ok Thanks for your welcome post. I will .north or south?
seriously though, what's going on is state of the art fibre infrastructure and investment in the future. i.e. everything that's not going on here.
stick with ntl mate, they'll come good.
i had a few problems with mine when i first got it and it was just that people were signing up quicker than they could provide the capacity, so it took a little while for the speeds to pick up, but they did and it's all good.
you have to remember they are currently investing millions in upgrading their infrastructure (about the only people in ireland who are) so it might take a while for them to upgrade the back end so you get your full speeds as they can only do those upgrades when they reach capacity on what's there already.
I wish them well0
Advertisement