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Problems with Vista and iTunes

  • 18-07-2009 6:45pm
    #1
    chiky
    Closed Accounts Posts: 6 ✭


    Hi,

    I have a HP laptop and every time I try and synch my CDs onto iTunes (v8.2.1) it causes my laptop screen to go completely black and after about a minute shut down :mad: I have Windows Vista Home Premium version 6.0 and my laptop is a 32 bit. I'm not techie minded at all but I'm afraid I'm harming my laptop every time it shuts down. Sometimes I can sync one whole album no probs but when I go onto the next - meltdown!!!

    I searched online and there were problems a couple of years ago with an earlier version of iTunes and Vista but can't find a solution for iTunes v8.2.1

    Please help :)


Comments

  • #2
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Moved from laptops


  • #3
    tman
    Closed Accounts Posts: 16,339 ✭✭✭✭tman


    Is this happening as soon as you try to rip the cd, or a few minutes after?
    Kind of sounds like it could be the laptop overheating rather than an issue with iTunes itself

    Maybe try installing a temperature monitor like the one below, and see what kind of readings you get before and during the cd ripping process...
    http://www.alcpu.com/CoreTemp/


  • #4
    chiky
    Closed Accounts Posts: 6 ✭chiky


    It happens mostly when I'm halfway to almost all the way through an album. My laptop is on my bed at the time so maybe that's not such a good idea.


  • #5
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    http://www.mediamonkey.com/ this is free and might help you find out if hardware or software is the problem


  • #6
    tman
    Closed Accounts Posts: 16,339 ✭✭✭✭tman


    chiky wrote: »
    It happens mostly when I'm halfway to almost all the way through an album. My laptop is on my bed at the time so maybe that's not such a good idea.

    Maybe try using it on a hard, flat surface and see if you have the same problem...
    If you're using it on the bed you should really be making sure that the ventilation grids aren't obstructed


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