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Internet and phone line issue

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  • 20-07-2009 9:35pm
    #1
    Canis Lupus
    Registered Users Posts: 9,893 ✭✭✭


    Lo,

    Right this problem has only started since last week roughly and it's an odd one.

    My internet speed keeps dropping to from around 3meg line to .5 meg. When I pick up the landline there is lots of crackling on the line.

    However, when I pick up the landline the crackling starts to fade and lo and behold my net speed returns to normal. Net speed hold for circa an hour and problem returns. EDIT: Must be said that when I pick up the phone line my net connection cuts out and reconnects. (actually... could it be a dead microfilter? Do they break?)

    I use a wireless router and have two cordless phones. I don't think it's the cordless phones because I took them out and plugged in a normal phone and it had the same crackles. It must be said that picking up the phone doesn't ALWAYS sort the problem straight away but generally 8 out of 10 times it does.

    Would love an idea of where to look to resolve this. ISP directed me to BT and when I call BT the line obviously clears and the line check comes back clean.


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    #2
    crawler
    Registered Users Posts: 1,660 ✭✭✭crawler


    Sounds like a faulty filter alright - they dont usually break but could it somehow have had something spilled on it or stood on? Remove the filter temporarily and see if crackle goes away - if not could be water ingress at junction box (lots of rain recently) - almost deffo a local issue to your house...


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    #3
    Maximus_Laggus
    Closed Accounts Posts: 36 ✭Maximus_Laggus


    If its not a reasonbly new house, a cheap enough gadget called an Iplate may help. Google it. Older phone lines had a bell wire for the old telephones which causes a fair whack of line noise. The iplate can clear this interference. If its a new enough building then it points to a physical problem with either the filter or the cable termination at the box.


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    #4
    paul150
    Closed Accounts Posts: 393 ✭✭paul150


    Had crackling on my line when making calls but broadband was working fine, turned out to be problem with something at the exchange. if the phone ringing causes a problem its more than likely a filter problem alright


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    #5
    Canis Lupus
    Registered Users Posts: 9,893 ✭✭✭Canis Lupus


    Will pick up some new filters and see what happens to begin with and go from there. Cheers.


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