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UPC over Smart?

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  • 03-08-2009 2:12am
    #1
    Crann na Beatha
    Registered Users Posts: 11,763 ✭✭✭✭


    This post has been deleted.


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    #2
    Hank Scorpio
    Closed Accounts Posts: 11,631 ✭✭✭✭Hank Scorpio


    I`d definately stick with smart for customer service and reliability, i wouldnt think twice about it


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    #3
    Crann na Beatha
    Registered Users Posts: 11,763 ✭✭✭✭Crann na Beatha


    This post has been deleted.


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    #4
    LEIN
    Registered Users Posts: 9,936 ✭✭✭LEIN


    I have been with UPC since February and haven't had any probs with speed or reliability. Had a minor issue that was sorted within an hour. Customer services have improved imo.

    I would recommend. Have had a few isp's over the years and UPC is the only connection i have been truly happy with. :)


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    #5
    francosp
    Registered Users Posts: 355 ✭✭francosp


    I'm on UPC Ultra and the speed is fantastic, had one outage since April which lasted 24 hours and their router is a bit flaky but I would still recommend.


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    #6
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,201 CMod ✭✭✭✭spurious


    I switched from Smart to UPC, mainly because of the speeds.
    I was sorry to leave Smart as I had been with them a long time, despite eircom's best efforts.
    I don't have any problem with UPC - no outages that I noticed - good speeds.


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    #7
    J-blk
    Registered Users Posts: 3,906 ✭✭✭J-blk


    I've been with NTL/UPC for over 4 years now and the customer service is improving - things are still far from perfect, but nowhere near as bad as they were back in the NTL days.

    Reliability seems to depend on where you live though. When I was in the city center, I had severe slow downs at peak hours, most likely due to congestion, but where I am now, speed is consistently great, well over 1.5MB down all day long and easily up to 2.3MB on non-peak hours (on the 20Mb package).

    Still for the price you pay and what you get, I can't think of any other ISP I'd go for at the moment.


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    #8
    Rather_b_diving
    Closed Accounts Posts: 95 ✭✭Rather_b_diving


    I'm not a UPC or Smart customer however it seems hard to beat UPC at the moment speeds seem good. That said if you're a gamer your ping times will go up (Smart are pretty good for gaming)

    Also if UPC is very popular in your area you could have problems with contention as its a shared resource so a popular product ends up being its own wost enemy.


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