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Was Emailed UK/US Code

  • 03-08-2009 9:28pm
    #1
    Registered Users, Registered Users 2 Posts: 1,907 ✭✭✭


    Need advice on this one folks, I bought the 12+1 Gold Membership from xboxlive76.com and they send me incorrect code for this region. I called MS and was told it is a uk code and I would need to change gamertag to a uk tag to redeem the code. Now I am not to happy about switching to a new gamertag at all as I am in the fifa league for one.
    I have mailed them back and asked for the correct code but I would imagine they wont be sending me another to fast.


Comments

  • Closed Accounts Posts: 13,126 ✭✭✭✭calex71


    that makes no sense???????

    UK codes will work fine here , unless you gamertag is US and not UK???


  • Registered Users, Registered Users 2 Posts: 1,907 ✭✭✭bennyc


    calex71 wrote: »
    that makes no sense???????

    UK codes will work fine here , unless you gamertag is US and not UK???

    Apparently you need european codes here although I never had any issues before, I got a mail form the crowd I bought them from and they say they were US ones (MS checked them for me and said they were uk??) either way I am told that I will get an exchange when the codes i was sent are resold and confirmed by buyer that they are not used.


  • Closed Accounts Posts: 13,126 ✭✭✭✭calex71


    odd i buy live when i need it for 1-3 months (dont ask :( ) but regularly buy points online, and am only ever given 2 choices , EU or US :confused:


  • Moderators, Computer Games Moderators Posts: 10,462 Mod ✭✭✭✭Axwell


    UK codes work fine here..ive bought of that crowd before...USA ones dont though..so theres a mistake made by someone somewhere but what you do want is a UK or European Code..(same thing)


  • Registered Users, Registered Users 2 Posts: 1,907 ✭✭✭bennyc


    Yeah I got this sorted bt the online shop fair play to them. If anything I am pissed that MS told me it was uk codes that dont work here as I see their are only two choices. I take it that I had a US code. I was ordering from my borked laptop with 4 colour graphics so i reckon I did order us codes as its pretty hard to see anything properly.
    Giving the fact that it was my own fault and how xboxlive76 sorted it so quickly then I would have to recommend using them again in the future.


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  • Closed Accounts Posts: 2,110 ✭✭✭Y2J_MUFC


    Axwell wrote: »
    UK codes work fine here..ive bought of that crowd before...USA ones dont though..so theres a mistake made by someone somewhere but what you do want is a UK or European Code..(same thing)

    Jesus, thats a fairly basic mistake for Ms customer service to make.


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