Slow speeds on UPC all week.

game4it70

SaKuRa wrote: »

Hightower have u run these in the last hour or so?As there seems to be a pattern,between 9am and about 11am,and then 4pm to about 5.30pm every thing is fine,all other times the pings go very high,Ive done a speedtest to Dublin and its now 10ms,but when I hop on the PC tonite to try an online game it will be 182ms.

I have tested it at 5.30am the last to mornings and its fine then but yes it goes crap from 11am onwards.Yesterday was weird that it was fine for maybe 40-60 mins as you said around 5pm approx then crap for the rest of the night.So we are all looking at the same fault i'd say and i dobt an enginner call out is gonna fix it.

hightower1

Ok so lets agree on an ip address we can trace rt and pass through the 84.116.238.22 and see if we all get the same MS for it? If we dont then we can see its only area specific? we can compare ping times then?

game4it70

Skittle wrote: »

That doesn't make sense that it'd be a local thing, it has to be a network routing type issue. If you look back on my post, with the tracert's, you'll see that one trace is fine and doesn't go through the Austrian node, and another tracert to another machine host by the same company in the same physical location in London, goes through the Austrian node and has crap pings.

I run two game servers based in london and one has far better pings than the other when net goes bad.
I would presume that both IP's are on the same network 193.93.45.162 and 193.93.45.159 but with the 2nd IP i dont route through 84.116.238.22 so it pings at about 50ish where the first IP ping around 180,


Hightower do you want to post an IP and i will test now?

game4it70

Bang on 11.30 and its going bad again.Speed slowing and pings rising:mad::mad::mad:

FFS UPC get your act together!!!

docmol

Tracert to the two gaming servers listed above


C:\Users\dave>tracert 193.93.45.162
Tracing route to 193.93.45.162 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 7 ms 5 ms 6 ms 10.94.192.1
3 1045 ms 23 ms 9 ms 089-101-173033.ntlworld.ie [89.101.173.33]
4 8 ms 8 ms 7 ms 84.116.238.6
5 28 ms 28 ms 28 ms nl-ams05a-rd1-gige-3-0.aorta.net [213.46.160.97]
6 28 ms 23 ms 24 ms fr-par02a-ra2-ge-0-0-0_0.aorta.net [213.46.163.9
0]
7 25 ms 24 ms 37 ms xe-0-1-0-117.par20.ip4.tinet.net [213.200.76.133
]
8 98 ms 40 ms 34 ms xe-10-3-0.lon20.ip4.tinet.net [89.149.184.45]
9 33 ms 34 ms 32 ms rackage-gw.ip4.tinet.net [213.200.79.246]
10 33 ms 34 ms 35 ms 193.93.45.162
Trace complete.
C:\Users\dave>tracert 193.93.45.159
Tracing route to 193.93.45.159 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 8 ms 10 ms 10.94.192.1
3 27 ms 8 ms 10 ms 089-101-173001.ntlworld.ie [89.101.173.1]
4 15 ms 9 ms 10 ms 84.116.238.2
5 80 ms 80 ms 82 ms 84.116.238.22
6 110 ms 109 ms 117 ms nl-ams05a-rd1-gige-3-0.aorta.net [213.46.160.97]
7 110 ms 111 ms 106 ms fr-par02a-ra2-ge-0-0-0_0.aorta.net [213.46.163.9
0]
8 113 ms 139 ms 109 ms xe-0-1-0-117.par20.ip4.tinet.net [213.200.76.133
]
9 113 ms 109 ms 109 ms xe-10-3-0.lon20.ip4.tinet.net [89.149.184.45]
10 113 ms 121 ms 114 ms rackage-gw.ip4.tinet.net [213.200.79.246]
11 116 ms 116 ms 118 ms 193.93.45.159
Trace complete.

Better than usual, but still unacceptable.
84.116.238.22 seems to be the problem allright

Dublin_Gunner

docmol wrote: »

Tracert to the two gaming servers listed above


C:\Users\dave>tracert 193.93.45.162
Tracing route to 193.93.45.162 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 7 ms 5 ms 6 ms 10.94.192.1
3 1045 ms 23 ms 9 ms 089-101-173033.ntlworld.ie [89.101.173.33]
4 8 ms 8 ms 7 ms 84.116.238.6
5 28 ms 28 ms 28 ms nl-ams05a-rd1-gige-3-0.aorta.net [213.46.160.97]
6 28 ms 23 ms 24 ms fr-par02a-ra2-ge-0-0-0_0.aorta.net [213.46.163.9
0]
7 25 ms 24 ms 37 ms xe-0-1-0-117.par20.ip4.tinet.net [213.200.76.133
]
8 98 ms 40 ms 34 ms xe-10-3-0.lon20.ip4.tinet.net [89.149.184.45]
9 33 ms 34 ms 32 ms rackage-gw.ip4.tinet.net [213.200.79.246]
10 33 ms 34 ms 35 ms 193.93.45.162
Trace complete.
C:\Users\dave>tracert 193.93.45.159
Tracing route to 193.93.45.159 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 8 ms 10 ms 10.94.192.1
3 27 ms 8 ms 10 ms 089-101-173001.ntlworld.ie [89.101.173.1]
4 15 ms 9 ms 10 ms 84.116.238.2
5 80 ms 80 ms 82 ms 84.116.238.22
6 110 ms 109 ms 117 ms nl-ams05a-rd1-gige-3-0.aorta.net [213.46.160.97]
7 110 ms 111 ms 106 ms fr-par02a-ra2-ge-0-0-0_0.aorta.net [213.46.163.9
0]
8 113 ms 139 ms 109 ms xe-0-1-0-117.par20.ip4.tinet.net [213.200.76.133
]
9 113 ms 109 ms 109 ms xe-10-3-0.lon20.ip4.tinet.net [89.149.184.45]
10 113 ms 121 ms 114 ms rackage-gw.ip4.tinet.net [213.200.79.246]
11 116 ms 116 ms 118 ms 193.93.45.159
Trace complete.

Better than usual, but still unacceptable.
84.116.238.22 seems to be the problem allright

Eh, 89.101.173.33 seems to have a bit of an issue also........

docmol

True, but I should be asleep at this ungodly hour, so I missed it!

game4it70

Excuse the long reply but from the same ips above before and after the dreaded 11.30am downturn of service.

11am
Tracing route to 193.93.45.162 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 5 ms 6 ms 10.96.192.1
3 7 ms 8 ms 7 ms 089-101-170161.ntlworld.ie [89.101.170.161]
4 6 ms 6 ms 9 ms 84.116.238.2
5 6 ms 8 ms 7 ms 84.116.238.22
6 24 ms 24 ms 23 ms nl-ams05a-rd1-gige-3-0.aorta.net [213.46.160.97]

7 26 ms 22 ms 24 ms fr-par02a-ra2-ge-0-0-0_0.aorta.net [213.46.163.9
0]
8 33 ms 36 ms 25 ms xe-0-1-0-117.par20.ip4.tinet.net [213.200.76.133
]
9 32 ms 30 ms 36 ms xe-10-2-0.lon20.ip4.tinet.net [89.149.185.210]
10 33 ms 31 ms 32 ms rackage-gw.ip4.tinet.net [213.200.79.246]
11 30 ms 34 ms 33 ms 193.93.45.162

Trace complete.



11am
Tracing route to 193.93.45.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 7 ms 12 ms 10.96.192.1
3 6 ms 9 ms 13 ms 089-101-170193.ntlworld.ie [89.101.170.193]
4 6 ms 5 ms 6 ms 84.116.238.6
5 24 ms 31 ms 25 ms nl-ams05a-rd1-gige-3-0.aorta.net [213.46.160.97]

6 23 ms 26 ms 24 ms fr-par02a-ra2-ge-0-0-0_0.aorta.net [213.46.163.9
0]
7 24 ms 23 ms 23 ms xe-0-1-0-117.par20.ip4.tinet.net [213.200.76.133
]
8 35 ms 31 ms 31 ms xe-7-1-0.lon20.ip4.tinet.net [89.149.185.58]
9 31 ms 34 ms 31 ms rackage-gw.ip4.tinet.net [213.200.79.246]
10 31 ms 32 ms 30 ms 193.93.45.159

Trace complete.












11.35am
Tracing route to 193.93.45.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 31 ms 6 ms 5 ms 10.96.192.1
3 7 ms 7 ms 7 ms 089-101-170193.ntlworld.ie [89.101.170.193]
4 7 ms 30 ms 16 ms 84.116.238.6
5 24 ms 23 ms 23 ms nl-ams05a-rd1-gige-3-0.aorta.net [213.46.160.97]

6 27 ms 23 ms 26 ms fr-par02a-ra2-ge-0-0-0_0.aorta.net [213.46.163.9
0]
7 24 ms 31 ms 24 ms xe-0-1-0-117.par20.ip4.tinet.net [213.200.76.133
]
8 30 ms 31 ms 32 ms xe-7-1-0.lon20.ip4.tinet.net [89.149.185.58]
9 32 ms 31 ms 33 ms rackage-gw.ip4.tinet.net [213.200.79.246]
10 33 ms 31 ms 31 ms 193.93.45.159

Trace complete.



11.35am
Tracing route to 193.93.45.162 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 6 ms 4 ms 10.96.192.1
3 6 ms 5 ms 6 ms 089-101-170161.ntlworld.ie [89.101.170.161]
4 7 ms 5 ms 6 ms 84.116.238.2
5 58 ms 61 ms 60 ms 84.116.238.22
6 74 ms 73 ms 73 ms nl-ams05a-rd1-gige-3-0.aorta.net [213.46.160.97]

7 74 ms 75 ms 76 ms fr-par02a-ra2-ge-0-0-0_0.aorta.net [213.46.163.9
0]
8 83 ms 80 ms 81 ms xe-0-1-0-117.par20.ip4.tinet.net [213.200.76.133
]
9 97 ms 104 ms 93 ms xe-10-2-0.lon20.ip4.tinet.net [89.149.185.210]
10 93 ms 91 ms 92 ms rackage-gw.ip4.tinet.net [213.200.79.246]
11 92 ms 90 ms 92 ms 193.93.45.162

Trace complete.

FloatingVoter

In Dublin 8, off Cork St on 20 Mbs package. Two weeks ago it was a congested node (fixed by upc without them ever admitting to it officially) and now this. A new isp beckons methinks.:(

PrivateSmokey

Seems to be dropping altogether now on & off.
Ive lost connection off 3 game servers over 20mins.
One miniut i test it I get ping of 28ms next min 240ms then it fine again its getting beyond rediculas

game4it70

Back working again and no problems with 84.116.238.22
I did a tracert on my two game servers and the .162 server has swapped route with .159 server:eek: BUT hey if they stay like they are woot woot.

Last thing was before it came back to normal i saw an engineer just finishing up messing with there equipment near my house so will just have to wait and see if he fixed it or is it just the same as yesterday,only bak for a short time.

Burgo

back to normal for the time being.

Oat23

If it goes bad again at 5.30pm, well there's no point even defending UPC.

Dublin_Gunner

I'll test again when I'm at home later. Hopefully they have done something to alleviate the problem. Somehow I doubt it..........

Oat23

Ping has risen slowly from 28 to 117 in the last 30 mins.

SaKuRa

Seems ok here 10ms to Dublin server,but for how long?Engineer coming tomorrow afternoon,typically if will be fine when they come.

game4it70

Speeds have stayed good on most speedtest servers(used to get bad results)



Galway and Coventry servers have gone bad now (used to get good results)



My two game servers have swaped routes,i now have 45+ pings on one and 140+ on the other.Again it starts with that 84.116.238.22 ping

In my very unexperienced opinion it looks like basically all they have done is rerouted there traffic but its still not right.

pixelburp

Nope, mine is still poor;

http://www.speedtest.net/result/538426331.png

This is most frustrating

mccreesj

Downloaded a 100mb file from Rapidshare, took 1 minute exactly at a speed of 1690kb/s.

Although that'll probably fluctuate now.

FloatingVoter

Dublin 8 (Cork St.) still poor...



ignore the stated time, snapped at 7.04 pm Dublin time.

PrivateSmokey

10meg's been a bit steader for the past few hours...............heres hopeing
Still not great

el dude

Whatsa good way to test my ping? I'm getting crazy numbers from speedtest.com(600+), and i'm wondering if me using a portable browser is having anything to do with it?

Burgo

bah

FloatingVoter

on 20 Mbs package.



It must be in the Vatican tap water.:(

coldfire1x

Dublin Speedtest looking very good today.

Test time: 7.34pm - Location: Dublin 8 - 10mb package

FloatingVoter

Test time : 20:17 DUBLIN 8

on 20 Mbs package....
must be two Dublin 8s or I've got a problem

coldfire1x

FloatingVoter wrote: »

Test time : 20:17 DUBLIN 8

on 20 Mbs package....
must be two Dublin 8s or I've got a problem

It does look like two Dublin 8's. It's still good for me although the ping has gone down a little bit.

docmol

Cabra Dublin 7
Working for me at the moment.....
Lets see how long it lasts.

FloatingVoter

well, fun as its been here in the twilight zone, its time to annoy the nice people at upc tomorrow. :rolleyes:

MagicMarker

I'm on 10meg pack. Pages taken ages to load, a giant heap of shoite! I moved away from Eircom because of this crap.

Oat23

Still ok here in Sligo.

SaKuRa

Cant believe it still good here,Ill show this thread to the engineer tomorrow and post any info..

hightower1

lol your going to show a white van man a thread on a forum ref slow speeds poss due to routing??? lol (not laughing at you laughing with you) I imagine it'd be something like showing a 2 month old how a sky box works.... same blank expression .........then he'd **** himself.

If it doesn't have a page three vacuous oxygen thief bint and contain some kind of standard meal i.e breakfast, dinner or tea in a roll he wont be interested.


I think the only solution is anyone here with slow speeds to call NTL, see if their area needs segmentation, are db levels issues and then get an engineer.

FloatingVoter

This crap was going on a month ago. I think upc desegmented the Cork St. node (at least my speeds were good the last 3 weeks). Do these idiots even know the first thing about suppling broadband.
And they want to roll out higher speeds later this year. The above is evidence they're not qualified to.:mad:

Burgo

as fantastic as ever in d9!

docmol

Still ok here in cabra, could it be fixed? Should I cancel engineer callout?

docmol

hightower1 wrote: »

lol your going to show a white van man a thread on a forum ref slow speeds poss due to routing??? lol (not laughing at you laughing with you) I imagine it'd be something like showing a 2 month old how a sky box works.... same blank expression .........then he'd **** himself.

If it doesn't have a page three vacuous oxygen thief bint and contain some kind of standard meal i.e breakfast, dinner or tea in a roll he wont be interested.


I think the only solution is anyone here with slow speeds to call NTL, see if their area needs segmentation, are db levels issues and then get an engineer.

Maybe true for run of the mill white van man, but the guy who installed my upc about 6 weeks ago didn't bat a lid at my laptops ubuntu install. Had everything set up in seconds, and setup properly! Don't let the dub accent and tatoo fool you, he was a pro!

FloatingVoter

At least you're getting a white van man....last time I needed an engineer they refused to send one and denied I had any problem. Tomorrow will tell a tale.

Oat23

MSN, Twitter & Playstation Network down here :mad:

Was playing online on a really high level, took me and my friends 3 hours to reach it and I got signed out. **** you UPC.:mad:

RoyalMarine

Oatesy23 wrote: »

MSN, Twitter & Playstation Network down here :mad:

Was playing online on a really high level, took me and my friends 3 hours to reach it and I got signed out. **** you UPC.:mad:

is that ntl's fault or is it something else?
i just got disconneced myself at 00:15

Oat23

Nah It's UPC's fault, Not the 1st time these sites have went down the last few nights

Dreddybajs

Yep, down here as well again.

RoyalMarine

god damn them. i was having fun and all.

what else can i use the internet for other than playing games......????? :rolleyes:

LoGiE

Defo something stranged happened to last 15 minutes. I couldn't get to any of the sites outside of Ireland I tried. Seems to be back now though

Burgo

back up for me. seriously, wtf are upc up to?

Oat23

I don't know buy they'd wanna fix it.

Getting signed out of the playstation network on level 28 of Call of Duty: World at War zombies which took hours is REALLY annoying.

Carragherisgod

Lads, I assure you this problem isn't specific to Dublin. I live in Cork and I'm having the same problems. Web pages load very slowly and pings to game servers are rubbish. It's bad from 11:30am to around just after midnight every day since Friday I think. I emailed them Monday but got no reply yet. I have a friend in Wexford with the same problem too so it does seem like it's countrywide. If I ping my COD4 server (in Ireland) I ping at an average of over 150. If I ping a UK server I ping at less than 50 (average). This blows :mad:

docmol

Still lookin good here..

Carragherisgod

docmol wrote: »

Still lookin good here..

Have you tried a speed test earlier in the day? As I said mine is fine after midnight every day. Just wondering if yours is good all day.

game4it70

Quote taken from http://www.upc.ie/customersupport/service_news/


"Our service and maintenance policy
We aim at keeping our customers informed of any performance issues that may be affecting the services we offer."

Strange that as i've been told fall like evrybody else i suspect.
Me thinks yet another ISP in Ireland is full of cow-patties.