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Do eircom use an off-shore call centre?

14-08-2009 10:03am

#1

bealtine

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Do you by chance know if eircom use an off-shore call centre?

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#2 14-08-2009 10:31am

johnciall

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unless it's been move din the last year or so no they don't

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#3 14-08-2009 12:35pm

chopperbyrne

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bealtine wrote: »

Do you by chance know if eircom use an off-shore call centre?

Nope, Eircom Net is in East Point Business Park in Dublin 3 and I'm fairly certain Eircom Ireland have their call centre in City West, Dublin 24.

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#4 14-08-2009 9:55pm

Baneblade

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as said the internet support is based in dublin while the phone line faults are based in likerick

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#5 14-08-2009 10:06pm

ozt9vdujny3srf

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There were a lot of foreign nationals working for eircom when I worked for eircom net in eastpoint business park. Perhaps thats why you got that impression?

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#6 14-08-2009 10:23pm

Sponge Bob

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Had eircom not a call centre in India 2 or 3 years ago for first line home bb support ???

http://blah.boards.ie/vbulletin/showthread.php?t=2054994469

It may not have worked and they may have taken it back in house or outsourced within Ireland

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#7 15-08-2009 8:33am

TGi666

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theres another one just off o'connell street also

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#8 16-08-2009 6:17pm

thefinalstage

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The whole of the east point business park is placed on reclaimed land from the sea so technically, yes they do use off shore call centres.

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#9 22-11-2009 6:57pm

kei_jo

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chopperbyrne wrote: »

Nope, Eircom Net is in East Point Business Park in Dublin 3 and I'm fairly certain Eircom Ireland have their call centre in City West, Dublin 24.

The one is Citywest is just for the network and making sure the surrounding areas have broadbrand, etc. It's not a call-centre. (i work in the canteen)

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#10 23-11-2009 3:22pm

aerocell

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Yeah its still in eastpoint

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#11 23-11-2009 3:54pm

devnull

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It's eastpoint run by Stream, an outsourcing company, went for an interview there abotu four years ago, very pressurised and pay was about 19.5k

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