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UPC Broadband problem
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29-09-2009 10:06am#1
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Not having any issues with mine today.
What kind of issues are you having? As first port of call & If you haven't done so already, Power down both the modem and the netgear wireless router (if you have one) then plug them back in. I have only had to do this once when I had issues a month or so ago. Funny really, when I rang UPC they were able to tell me that it had been over 60 days since my modem had been rebooted. Sure enough a quick reboot fixed it for me.0 -
Well basically can't connect to the internet at all. They said on the phone yesterday there might be a local area issue :rolleyes:
They have told me they can't get a technician out until Thursday but have logged a request to prioritise. It's more than likely a problem with my modem they told me on my second call. US light keeps flashing on the modem.
I don't have a router which in investigating this problem I see I should have one for free according the package I'm on - they just never supplied it.
All in all I'm a relatively new customer with them and the future of our relationship is not looking too good.
They wreck my head
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