Eircom off a lot recently?

Pangea

Hey there, I have 3mb eircom broadband ,and recently this past month nearly once a day or more the red light comes on under the internet sign on my netopia modem. it may last for several hours each time.
I was wondering what is causing this and is anyone else experiencing eircom problems recently. Its really unstable.

foggy_lad

i was always getting that red light on my netopia modem and broadband support were not much use as every time it happened they were gone home or too busy and when i did ring them they just said ring back if it happened again. it was something to do with the line i think as when it happened my phone also would not work. carlow exchange and i am about 2km from it

hiscan

This is happening to me too:mad::mad:also gone very slow when viewing videos on Youtube

Lamposts

Having the same problems, download speed is 40kb's on a 3mb line. Pure ridic.

chris11

Are any of you guys on the whitehall exchange by any chance ? Because i've been having the same problem,dsl's been going down quite a lot recently and as usual eircom support are usless!

Sponge Bob

People with this kind of problem should name their exchange if at all possible , otherwise you are wasting your time telling us !

A Doozer

Having the same problems in Dublin 18. Their primary DNS server goes down and there is no hope of getting it back up for hours.

Mine started mucking up around the time they were hacked. Sent off an email to them enquiring but got no response. Not surprised really considering it's Eircom we're talking about.

hellboy99

I'm BT 7.6MB in Dundalk, Co.Louth and barely getting speeds of 1MB at present. I've been having problems with speeds, syncs and pings for 2 weeks now and before anyone says anything, it's an Eircom problem with me.

Pangea

Sponge Bob wrote: »

People with this kind of problem should name their exchange if at all possible , otherwise you are wasting your time telling us !

What is this exhange thing u are talking about ,what is it.

I just did a speed test and download is 1.08mb/s and upload is 0.12
Pathetic.

Sponge Bob

Pangea wrote: »

What is this exhange thing u are talking about ,what is it..

"Exchange" !

Sigh , I give up , no point

gdael

Im on the swords exchange and have huge packet loss to any address when i use pingplotter.

Im paying for 3Mb and getting about 600Kb.

Ring support, they just ask you to reset your router, wiping out all your settings in the process. Then they tell you to plug everything out and call them on your mobile.
And then they tell you theyll send you out an engineer for €100. They tried to charge me this once when the problem was that a neighbour cut the line over his garden trimming his trees.
Repeat and rinse every time you ring the idiots.

And the sad part is you are stuck with them for the line. Another company cant fix problems on the line.

Pangea

Sponge Bob wrote: »

"Exchange" !

Sigh , I give up , no point

People like u should explain what you are on about "otherwise you are wasting your time" coming on here with responses like that. I said I have eircom 3mb broadband what more do u want. Never mind u choose not to answer the question.

Sponge Bob

The red internet light means the internet has gone red, normally the internet is green .

Does it go red when friends is repeated is on the telly ??

Pangea

Sponge Bob wrote: »

The red internet light means the internet has gone red, normally the internet is green .

Does it go red when friends is repeated is on the telly ??

dude stop spamming , You are not contrubuting so click that x on the top right hand corner. thanks. :cool:

rob808

my 3mb slow down as well iwouldn't even get 7.6mb because eircom network crap and my line can only handle 5mb because of contension on the line

hellboy99

Pangea wrote: »

What is this exhange thing u are talking about ,what is it.

What town and county are you in ? Use the below link to find the nearest exchange to you:

http://www.broadbandatoz.ie/inside.asp?sectionId=2

hellboy99

gdael wrote: »

And then they tell you theyll send you out an engineer for €100.

They're very fond of using that line, why the hell should you pay, do they not make enough money as it is and surely they should be looking after their own equipment. The sooner Eircom the monoply go the better.

Pangea

hellboy99 wrote: »

What town and county are you in ? Use the below link to find the nearest exchange to you:

http://www.broadbandatoz.ie/inside.asp?sectionId=2

Hey thanks for your reply hell boy , im in the donegal exchange.

AlmightyCushion

I had a red light earlier today. I just rebooted the modem and all was good again. Haven't had any other problems with it.

Pangea

AlmightyCushion wrote: »

I had a red light earlier today. I just rebooted the modem and all was good again. Haven't had any other problems with it.

I rang eircom broaband support today , through our discussion they said it appears to be the filter i have that connects to the phoneline , it might be faulty ,so they are sending me out a new one.

By the way I pressed the reset button yday on my modem and all my complicated settings i had for my ps3 online are all wiped out :mad: plus i have to put all the WEP keys into laptops around the house again , I wonder is this a direct result of me pressing the reset button?. Even the name of the connection i had set is reset to eircom1234 etc.

AlmightyCushion

Pangea wrote: »

I rang eircom broaband support today , through our discussion they said it appears to be the filter i have that connects to the phoneline , it might be faulty ,so they are sending me out a new one.

By the way I pressed the reset button yday on my modem and all my complicated settings i had for my ps3 online are all wiped out :mad: plus i have to put all the WEP keys into laptops around the house again , I wonder is this a direct result of me pressing the reset button?. Even the name of the connection i had set is reset to eircom1234 etc.

It could be. I don't know as I've never reset my eircom router. I just turned it off the other day.

HereticPrincess

If you reset your modem then all the wireless settings etc go back to factory default.

If you can remember how to change it again it can be done in about 5 mins.

The Black Oil

It's been a bit sluggish lately. Haven't noticed any router blinkage, though.

Xcellor

My net has been back on form the last couple of days... Touch wood.

Getting over 700kb/ps on torrents Muhahaha...

Pings are back to normalish... about 10ms higher than before the issues started happening.. 45ms instead of 35ms... apparently the issue is still being worked on though

IgsTer

On utv here and had the connection go down on me last night, and needed to turn off and on again to get it back. Then just there a few minutes ago it went down again for a few seconds and came back up. Its not DNS which is uaully the cause with utv, its the actual adsl connection. This hasnt happened to me in a long while so hope its not a sign of it happening all the time

BlackWizard

Sponge Bob wrote: »

People with this kind of problem should name their exchange if at all possible , otherwise you are wasting your time telling us !

Definitely. This has been going on for too long actually. More and more people are reporting problems with their networks.

How can people go about finding out what exchange they are on? I forget how I found out about my exchange.

They could use something like a map maybe? http://www.perlico.com/broadband/broadband-coverage.aspx

Cabaal has a speed test thread here http://boards.ie/vbulletin/showthread.php?t=2055380549 Something along them lines would be a good format for reporting broadband issues.

Nick_oliveri

People with disconnection problems could go here and copy the information off that page and post it here. This could help us a lot to identify the problem.