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Customs - Delayed Package

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  • 07-10-2009 10:02am
    #1
    akadesign
    Registered Users Posts: 406 ✭✭


    Didn't know where to post this, if its in the wrong forum please feel free to move.

    I bought 2 media players from different sellers on ebay who are based in china, its been over 3 weeks at this stage.

    I was given a tracking number by the seller for Hong Kong Post, it says The item XXX left Hong Kong for its destination on the 21st Sept 2009.

    My question is who do I contact about this, my suspicion is either An Post is really slow or customs have got there hands on it, either way how do I find out who has it?


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    #2
    WIZE
    Closed Accounts Posts: 3,597 ✭✭✭WIZE


    akadesign wrote: »
    Didn't know where to post this, if its in the wrong forum please feel free to move.

    I bought 2 media players from different sellers on ebay who are based in china, its been over 3 weeks at this stage.

    I was given a tracking number by the seller for Hong Kong Post, it says The item XXX left Hong Kong for its destination on the 21st Sept 2009.

    My question is who do I contact about this, my suspicion is either An Post is really slow or customs have got there hands on it, either way how do I find out who has it?

    If customs have it the will sent you a letter with what Duty needs to be paid
    It will say where you can pick up the package and and you will pay the duty there


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    #3
    cul-2008
    Registered Users Posts: 272 ✭✭cul-2008


    Hi OP,

    Has happened to me a number of times. If it has been detected by Customs, you will get a letter in the post informing you that they have your package. It will show the amount of VAT you have to pay, plus a handling charge :rolleyes:

    If you don't receive any letter within the next few days, I'd give An Post a ring.

    All the best,

    Cul.


  • Options
    #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    If it's in Ireland, the tracking number will work on track.anpost.ie

    If nothing shows there, then An Post haven't received it yet.


  • Options
    #5
    akadesign
    Registered Users Posts: 406 ✭✭akadesign


    Many thanks guys for the quick replies.

    Have inputed the tracking number into An Post and it says its in Dublin Mail Centre, happy days, at least I now know where it is now!!

    Thank again guys :)


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    #6
    RangeR
    Registered Users Posts: 7,265 ✭✭✭RangeR


    akadesign wrote: »
    ...happy days...

    How long have An Post had it? I wouldn't be saying happy days. Rather, gimme my f**kin stuff.


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  • Options
    #7
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    If it's been there for more than a day or two, then it's likely that customs are valuing it, and you'll be billed on delivery. Keep an eye on it, but at least you know it's here.


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    #8
    penexpers
    Closed Accounts Posts: 4,038 ✭✭✭penexpers


    I thought customs were based in Portloaise and not in Dublin? If it's in Dublin, then it's probably past customs.


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    #9
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    A lot of incoming mail goes to the Dublin mails centre first, and then goes on to Portlaoise. Customs will be where ever they need to be.


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    #10
    rubadub
    Registered Users Posts: 32,381 ✭✭✭✭rubadub


    From what I hear from a few mates they are cracking down big time on Chinese stuff, esp. from dealextreme. DX do not have invoices in the packages, and put a low value on them. In most cases I have heard people went down with the printed out invoice and were charged nothing, customs overvalued the items. Of course there are many tricks but they cannot be discussed!


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    #11
    staengus
    Registered Users Posts: 39 ✭staengus


    is track.anpost.ie not working for anybody else?


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