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skype video conflict

  • 12-10-2009 10:38pm
    #1
    ainefburke
    Closed Accounts Posts: 1 ✭


    Hi need some help....i have a sony vaio running windows xp and have a problem with skype video. app works fine for voice and can see other party when they go to video but when i click on video the app crashes and i have pasted the error log below. sorry not a techie but would like to know if anyone has encountered before and how to fix?

    thanks
    Aine

    Problem Event Name: APPCRASH
    Application Name: Skype.exe
    Application Version: 4.1.0.166
    Application Timestamp: 4a9e646a
    Fault Module Name: MSVCR80.dll
    Fault Module Version: 8.0.50727.3053
    Fault Module Timestamp: 4889d619
    Exception Code: c0000005
    Exception Offset: 000173d0
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 2057
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160


Comments

  • #2
    Soundman
    Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭Soundman


    Do you have Skype set to load at Windows startup? Or do you start the application yourself if and when you need it?

    I ask because I noticed a few other people saying that they had similar issues with Messenger and a work around for it was to stop the application from starting with Windows and then when the computer has fully booted, you can open the application. Seemed to help them, though I'm not sure why.

    Just thought it worth a try.


  • #3
    pcman
    Closed Accounts Posts: 27 ✭pcman


    beleive it or not its a mcafee site advisor issue
    call vaio-link technical support
    they will tell you what file to modify in the mcafee site advisor
    same thing with messenger.


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