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hkc digidialer wont send sms
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14-10-2009 2:35pm#1
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hi Altor,
first off, thanks for the reply. I'm at work at the moment but just to fill you in on what ive done, Ive put in my mobile number and name into the setion 8 on the dmc services menu. I think it allows me to put in 5 in total. when i select test text in the menu i can see the led on the digicard going full red and can hear a relay clicking in, after a short with later i get an orangey/green light on the led for a sec and then it turns off. screen says text failed or something like that.
Anyway, im setting it up using the modem services menu but the one thing i didnt do is tell it the number of eircoms sms server, do i have to do this? and if i do, where abouts in the menu do i input this info?
Phil
Hi philbee,
These numbers for the sms are already programmed in so dont change them.
This is all you have to do to get it working. What i would do is go into modem service menu first, NUMBER 6 is default modem, select default modem. This will bring the modem back to factory settings for you. it will save you having to change the settings you have already changed
Go into sms text menu. Number 8
1. Site name ENTER e.g home alarm.
3. Text phone numbers ENTER the numbers you want the alarm to text.
6. Send text test WHICH ever phone you want to test 1-17.
Hope it woks but if not i am always here to help..0 -
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hi again,
I did what you said and it still says call failed after two attempts
Have you got the phone line in the right way ?0 -
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i only have one phone line going to it and the two wires are going into C and D , i can make a test call and it will ring my mobile no porbs and give a beep when i answer, so , going by this i think its wired correctly, unless its polarity sensitive
It is A and B the phone line goes into.. If you give your phone line priority which you should be doing it would go back to the phones on C and D..
You should also have an alarm filter fitted as your broadband may interfere with it as they come down the same cable..
Hope this helps
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ive only got the one cable going up to the alarm steel box, i will try using A and B in the morn as the missus will throttle me if i set off the alarm by accident . should i just leave C and D empty as i have no return line to the phones?
You dont have much of an option other than run a new phone cable to the alarm but it should work ok for you..
Any problems let me know..0 -
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I have the plug on card, neatly fitted and held correctly in place with the plastic support clips. im following the steps in the manual closely. the led on the card is doing exactly what is should be ie. relay onboard activates ,orange led turns on and after a few secs it blinks about 7 times and then a few secs later it truns green for about one sec confirming successful transmisson of the message.
I rang BT about it, as im a customer of theirs, and they told me about the different service numbers they use but its not related to my prob.
do you think it might be related to the probs a few people have with sending texts from and to their house phones? I've seen a few posts from people in ireland sending text messages through the house phone and the mobile they send it to rings
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I have the plug on card, neatly fitted and held correctly in place with the plastic support clips. im following the steps in the manual closely. the led on the card is doing exactly what is should be ie. relay onboard activates ,orange led turns on and after a few secs it blinks about 7 times and then a few secs later it truns green for about one sec confirming successful transmisson of the message.
I rang BT about it, as im a customer of theirs, and they told me about the different service numbers they use but its not related to my prob.
do you think it might be related to the probs a few people have with sending texts from and to their house phones? I've seen a few posts from people in ireland sending text messages through the house phone and the mobile they send it to rings
Did you default the modem card before you had another go at programming the text ?0 -
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Fraid not, i went through the defaulting the modem card and setting up again a few times but no joy. I was talking to my brother in law, he said he had the same problem installing one before and he told me my prob was that i'm with BT and not Eircom. I was going to ring HKC and ask them about this.
I got your pm and thanks for the offer, i didnt want to bother you too much about this but i may just have to
phil.0 -
Fraid not, i went through the defaulting the modem card and setting up again a few times but no joy. I was talking to my brother in law, he said he had the same problem installing one before and he told me my prob was that i'm with BT and not Eircom. I was going to ring HKC and ask them about this.
I got your pm and thanks for the offer, i didnt want to bother you too much about this but i may just have to
phil.
Its no problem at all. I have installed these on BT phone lines with no problems..
HKC will only deal with installers..0 -
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Huge thanks to altor for the help, looks like the card is faulty, will return tomorrow. The phone rang about 15 mins later and the card kept trying to send a text. Had to dissconnect the line from it to connect to the broadband again, methinks a filter is needed.
Anyway, its goin back in the morn. watch this space.0 -
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Huge thanks to altor for the help, looks like the card is faulty, will return tomorrow. The phone rang about 15 mins later and the card kept trying to send a text. Had to dissconnect the line from it to connect to the broadband again, methinks a filter is needed.
Anyway, its goin back in the morn. watch this space.
Your welcome, only sorry you had a faulty text card and i could not help you more.. If you have any more problems installing the new one you get let me know..0 -
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